First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. As we enter this next phase of growth, we're hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

We’re looking for a Data Analytics Lead who's a practical problem-solver. The ideal candidate has strong problem solving and analytical skills, and is able to work with others to turn ideas into action. They don't stop at finding a neat solution to a problem - they want to implement change and see the results of their work. They’re comfortable with data, ready to tackle tricky problems in ambiguous situations, and able to partner with stakeholders, including senior leaders.

First Circle is changing small business banking in the Philippines. The sky is the limit for someone who wants to get stuck in and make a difference.

Responsibilities

• The role will report directly to Senior Leadership and offer high exposure to the executive leadership team, working on strategic priorities.
• There will be limited repetitive or process-based work. The majority of the focus will be on projects that deliver real business impact.
• Projects will vary in nature, scope, and duration, making this role ideal for candidates who enjoy variety and tackling new challenges.
• Example projects could include:
• Restructuring our analytics tables to ensure consistency across the firm, fast retrieval, and user-friendly creation of new metrics.
• Diagnosing issues with our sales funnel and working with our sales team to improve processes, including AI-automated solutions where possible.
• Building a churn-prediction model that will help us to pre-emptively engage with customers at critical junctures.
• Conducting price elasticity analysis and designing and implementing experiments to test the hypotheses.
• Automating our weekly and monthly reporting to surface insights and allow us to see the “so what."

• Professional Experience: 4–8 years of experience, ideally in a tech company or fast-paced environment, with a strong track record of implementing solutions and delivering results.
• Team Leadership: At least 1 year of experience leading and managing teams effectively.
• Problem-Solving & Analytical Expertise: Strong structured problem-solving skills with advanced proficiency in data and analytics tools (required: strong SQL; preferred: strong Python), including data modeling and table structuring for efficiency and usability.
• Execution-Driven Approach: Highly practical and results-oriented, with the ability to translate solutions into tangible business outcomes.
• Project & Stakeholder Management: Skilled in managing multiple projects and stakeholders within dynamic, high-growth environments.

We are seeking a Sales Operations Associate to join our team. The role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal and external teams, and handle operational challenges effectively.

Responsibilities

1. Documentation Management

Manage and organize various sales and client-related releases/documents, ensuring they are stored correctly and easily accessible.

Implement and follow checklists, standard Sales operations operating procedures, and document tracking systems to maintain operational efficiency and quality.

Regularly review documents, reports, and communications to identify errors or discrepancies and address them promptly.

Regularly update internal stakeholders on documentation status, including risks, timelines, and necessary changes.

Provide training or guidance to team members and sales team on best practices.

2. Communication with Sales Team Leaders (Proficient Bilingual – English & Mandarin)

Collaborate with the sales team in both English and Mandarin to resolve operational issues, clarify processes, and maintain clear communication with Chinese clients.

Review, summarize, and distill complex legal, IT, or operational documents to communicate key points to the sales team.

Respond to special inquiries and requests in groups chat with sales team leaders, ensuring clarity, respect, and problem resolution.

3. Cross-Departments projects:

Coordinate cross-departmental projects, acting as a liaison between Sales, IT, Legal, Risk, and Compliance teams to ensure the seamless execution of initiatives.

Organize and facilitate meetings between relevant departments to gather requirements, share updates, and ensure alignment on project goals.

Track project milestones and deliverables, proactively identifying potential roadblocks and working with teams to find solutions.

4. Product Launch Support:

Participate in pre-launch activities for new products, including understanding and verifying product features, identifying potential issues, providing feedback, and verifying subsequent fixes.

Confirm product readiness for launch and assist in introducing new products to end-users through clear communication and support materials.

5. Case Management:

Take ownership of “Special case” management, including analyzing, replying to sales team, tracking, following up, and ensuring timely resolution of client issues or special requests.

Work with cross-functional teams (e.g., Backoffice, Risk, IT, Compliance, sales) to ensure all necessary steps are followed for case resolution, ensuring all cases are documented properly.

Handle any clients’ interests conflicts or challenging communications among sales team leaders diplomatically.

6. Leads Data Collection & Organization:

Organize leads data from various sources, ensuring accurate entry into CRM systems or databases.

Ensure all lead information (contact details, status, source, etc.) is categorized and updated regularly for easy tracking and follow-up.

Support the creation of lead reports, tracking conversion rates, lead status, and other key metrics to measure sales pipeline performance.

Ensure smooth handover of qualified leads to sales teams, keeping track of lead progress and providing updates as needed.

Work closely with sales and marketing teams to ensure lead data is aligned with campaign strategies and objectives.

• Bachelor's degree or equivalent experience finance, business operations, or a related field.
• Have 1 to 2 years experience working in the fintech industry , mainly supporting the Sales teams.
• Fresh graduates are welcome to apply.
• Proficient in both English and Mandarin, with strong written and verbal communication skills.
• Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and Word (formatting, tables, footnotes, etc.).
• Excellent time management and multitasking abilities, with a proven track record of prioritizing tasks, meeting deadlines, and managing concurrent responsibilities effectively in a fast-paced environment.
• Exceptional attention to detail and ability to handle tasks with precision.
• Leverage tools like AI, Excel, and other software to improve work efficiency, streamline processes, and enhance the quality of reports.
• Ability to think critically, problem-solve, and show initiative in seeking solutions.

About EPOS

EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs. We are backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), part of its global merchant payment services Antom.

As part of our aggressive expansion plan, Malaysia is our first stop and we are building a huge sales team. This is a unique opportunity to be part of a mission-driven team focused on empowering Small and Medium Enterprise (SME) owners to embrace digital transformation through EPOS’ cutting-edge solutions.

Be part of Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

About This Role

We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding service experience for our clients.

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail.

The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards.

This is what your job scope will be...

Customer Support & Issue Resolution

• Respond to client inquiries and issues related to POS systems via phone, email, and chat.
• Troubleshoot software and hardware problems and provide clear, step-by-step support.
  
• Accurately document client interactions, issues, and resolutions in the support system.
  
• Manage multiple support cases while delivering prompt and high-quality service.
  
• Escalate complex or unresolved issues to the relevant technical teams when necessary.
  

Service Quality & Client Experience

• Follow through on support cases and proactively update clients to manage expectations.
  
• Identify recurring issues or feedback trends and propose improvements to enhance service experience.
  

Process Improvement & Collaboration

• Work with internal teams (technical, operations, sales) to resolve client issues efficiently.
  
• Contribute to knowledge base development, documentation, and support resources.
  
• Assist with process enhancements to improve turnaround time, resolution accuracy, and customer satisfaction.

We would love to hear from you if…

• Proficient in English and Chinese, due to having Chinese clients to communicate with.

• You have 1–3 years of experience in a customer service or IT helpdesk role (POS system support is a plus). Fresh graduates are also welcomed!
  
• You have a good working knowledge of Windows and Android operating systems.
  
• You're familiar with basic networking and peripheral hardware setup.
  
• You're comfortable using Microsoft Excel for tracking, logging, and reporting.
  
• You're a natural problem solver who can stay calm and resourceful under pressure.
  
  

Males and Females welcome 

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Job Description 

Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. 

Working Hours 

Shifts will be assigned each week during the following timeframes: 

Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm 

Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm 

Key Responsibilities 

• Be an ambassador of the Stranger Soccer brand at the games 

• Facilitate numerous football games around Kuala Lumpur & Selangor

• Ensure an OUTSTANDING game experience from start to finish 

• Be ready to step in and play, to cover for any no show players or Hosts 

• Report issues back to Operations Management 

• FUN outgoing personality 

• Understanding of and passion for football 

• Excellent people and communication skills 

• Previous experience in customer service is a plus 

To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there. 

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

• Securing Our Foundations: Supporting Senior Security Architects to design resilient architectures across our applications and cloud environments (AWS, Azure, or GCP), while conducting threat modeling and vulnerability assessments to identify and mitigate risks before they disrupt us.
• Integrating Security & Compliance: Partnering cross-functionally with IT, DevOps, and Engineering to bake security into our SDLC and operations via DevSecOps practices, while meticulously developing and maintaining security standards that keep us compliant with ISO 27001, NIST, and GDPR.
• Defense & Automation: Keeping a pulse on emerging threats to proactively strengthen our posture, evaluating new security tools, leveraging basic scripting (Python, Bash) for automation, and providing reliable support to investigate, contain, and document security incidents.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Educational Foundation & Passion: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related technical field, paired with a strong desire to learn and a genuine passion for cybersecurity. Relevant industry certifications (e.g., CompTIA Security+, (ISC)² SSCP, GIAC GSEC) are a plus.
• Hands-on Experience & Tooling: 1–3 years of experience in a cybersecurity or IT role, with practical familiarity using common security technologies such as firewalls, IDS/IPS, and SIEM solutions.
• Cloud & DevSecOps Knowledge: Direct experience with cloud platforms (AWS, Azure, or GCP) and their native security services, alongside a strong familiarity with DevSecOps practices, tools, and basic scripting skills (e.g., Python, Bash) for security automation.
• Core Technical Knowledge: A fundamental understanding of networking concepts (TCP/IP, DNS, routing) alongside core security principles like the CIA triad and the principle of least privilege.
• Analytical & Communication Skills: Strong analytical and problem-solving skills, combined with excellent written and verbal communication to effectively articulate complex technical concepts to both technical and non-technical audiences.

The Opportunity: 

As the Sales Coordinator, your role is to maximize the customer's (retailers) in-stock position via prompt order processing, generation of reports and accurate maintenance of data systems in line with the requirements of the Australian and New Zealand Account Team, and provide high standard of service to all customers. 

What Your Impact Will Be: 

1. Order Processing 

• Ensure all orders are processed, released and supplied in full and on time, in accordance with customer trading terms and delivery requirements.
• Process all sales orders within a 12-hour turnaround period.
• Maintain a system to manage customer back orders to ensure that the order is supplied in full once stock has become available.
• Monitor product codes, pricing, quantities and delivery windows to ensure accurate and efficient delivery of orders and to minimize return/credit claims.
• Manage and maintain data integrity of customer ordering system in line with the requirements of the Account Teams (e.g. EDI)

2. Sales Support & Customer Service 

• Develop and maintain strong and co-operative relationships with Account Team members and external parties.
• Input and maintain forecast in accordance with specific order requirements as determined by the Account Teams.
• Determine shipping priorities in conjunction with the Account Team on a weekly basis.
• Recommend actions to the Account Teams that will capture sales opportunities (eg. via the generation of the following reports - unshipped/supply ratio report, open/back order reports, forecasts vs bookings).
• Ensure complete visibility of customer order status, through clear daily communication to all stakeholders.  Assist with the growth targets for NZ by providing the NZ Team with key data and reports to assist with maximising sales orders.

3. Other Duties 

• Develop and maintain procedure manuals to facilitate a best practice approach with the Sales Administration Team.
• Maintain the integrity of the data held with ISIS as directed by the Business Team
• Provide Sales Administration expertise in all meetings and in special project teams when required.
• Report on lost sales and unshipped items by order. 

About the Role

We’re on the lookout for a fun, creative, and social-media-savvy intern to join our marketing team at moomoo Malaysia! If you love making content and keeping up with the latest trends, this role is for you. You’ll work closely with our Marketing team bring fresh ideas to life. This role is ideal for someone who loves social media, enjoys creating engaging content, and wants hands-on experience in digital marketing for a fast-growing fintech brand.

Responsibilities

• Assist in planning, creating, and scheduling content across moomoo Malaysia’s social media platforms (Facebook, Instagram, YouTube).
• Curate and create content including short-form videos and images to drive engagement.
• Support campaign execution, including promos, branding campaigns, and content collaborations.
• Work closely with the internal creative team on design assets and marketing materials.
• Help with event and activation support when needed.
• Monitor social media trends and provide fresh, financially relevant content ideas.
• Support in compiling social media reports and performance insights.
• Assist with admin coordination, procurement, and paperwork.

• Pursuing or recently graduated with a degree/diploma in Marketing, Communications, Business, or related field.

• Strong interest in social media, digital marketing, and branding.
• Familiar with content creation tools (Canva, CapCut, Later).
• Creative mindset with the ability to write engaging captions and brainstorm new content ideas.
• Fun, organized and proactive.
• Bonus: Knowledge of investment and content creation for reels/TikTok trends, short-form video editing.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

Key Responsibilities

• Payroll Support: 
• Maintain accurate and timely payroll input data (new hires, leavers, promotions, allowances).
• Perform checks on HRIS changes to ensure payroll implications are accurate. 
• Run payroll simulation or pre-validation when required to ensure data accuracy. 
• Support payroll specialist with leave-related calculations. 

• Medical Benefits Administrations: 
• Administer employee benefits (enrolment, termination, changes).
• Manage claim escalations and assist in renewal.  
• Maintain benefits SOPs and track utilisation reports for insights and audits. 
• Leave Administrations & Management: 
• Review and approve leave requests that require HR validation (exceptions, manual entries, backdated submissions). 
• Manage year end leave carry-forward calculations. 
• Ensure accurate setup of public holidays across the countries (validate that country public holiday calendars align with local labor law).
• Coordinate changes immediately when the government announces special holidays. 
• Expense Claim Administration: 
• Audit employee expense claims for policy compliance.
• Review supporting documentation and resolve discrepancies.
• Respond to employee queries regarding expense claims and escalations.

Key Competencies & Skills

• Hands-on experience with payroll and HRIS systems (preferably Workday).
• Proficient in Excel/Google Sheets for reporting, and data analysis.
• High integrity and discretion in handling sensitive data.
• Strong attention to detail, accuracy, and process compliance.
• Excellent communication and coordination skills.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2–3 years of payroll experience.

Why Join Us?

• Be part of a high-growth company on a mission to revolutionize logistics in Southeast Asia.
• Work with passionate and driven individuals who believe in pushing beyond what’s ‘good enough.’
• Opportunity to grow and develop within a people-centric organization.
• Competitive salary, benefits, and learning opportunities to support your career growth.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

Location: Kuala Lumpur, Malaysia (On-site)
Language Requirement: English + Bahasa Indonesia (Preferred)

We are hiring a Product Support Associate – L1 Support to assist our customers in solving technical problems when using our products and services. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities -

• Provide prompt and effective customer support by addressing inquiries, troubleshooting issues, and resolving problems related to our products.
• Respond to customer questions, concerns, and complaints via various channels (phone, email, chat) professionally and courteously.
• Demonstrate in-depth knowledge of our products, features, functionalities, and technical specifications to assist customers effectively.
• Conduct thorough investigations and analyses of customer-reported issues, identify root causes, and provide appropriate solutions or workarounds.
• Collaborate with the technical team or escalate complex technical issues as needed, ensuring timely resolution and customer satisfaction.
• Document and track support tickets using our ticketing system, ensuring accurate and detailed records of customer interactions and issue resolution.
• Contribute to developing and maintaining product documentation, user guides, FAQs, and knowledge base articles to assist customers in self-service support.
• Deliver product training sessions remotely to educate customers on product features, best practices, and usage.
• Collaborate closely with cross-functional teams, including product development, onboarding, and sales, to communicate customer feedback, identify improvement opportunities, and advocate for customer needs.
• Monitor and track key performance indicators (KPIs) related to customer support, such as response time, resolution time, customer satisfaction, and ticket volumes.
• Continuously expand knowledge and skills through self-learning, training programs, and certifications to stay updated with product enhancements, industry trends, and new technologies.

• Minimum of 2–4 years of experience in Product Support, Customer Support, Technical Support, or similar support roles, with at least 1 year of experience in a Software/SaaS company.
• Strong technical support skills, including understanding of basic API queries, integrations, automation, and routing flows.
• Excellent verbal and written communication skills in English. Bahasa Indonesia proficiency is preferred.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexible to work on shift schedules.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas. Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes. How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

• Multi-Cloud Infrastructure & Kubernetes Management: Own, deploy, scale, and maintain our multi-cloud architecture across Tencent Cloud, Alibaba Cloud, and GCP. You will manage containerised workloads end-to-end using TKE, ACK, and GKE clusters to ensure high availability for both China domestic and global operations.
• Automated CI/CD & Infrastructure as Code (IaC): Design, build, and optimise robust CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions. Develop and maintain reusable Terraform modules to standardise infrastructure deployments globally.
• Compliance, Monitoring & Operational Excellence: Ensure absolute compliance with China’s data residency, domestic CDN requirements, and ICP regulations. Implement proactive observability (Prometheus, Grafana), participate in daytime on-call rotations, and integrate alerts with regional collaboration tools (WeChat Work, DingTalk, Feishu).

These are minimum-requirement skills and a ‘must-have’ for the role:

• Proven Multi-Cloud & Kubernetes Expertise: At least 3 years of overall cloud experience, featuring a strict minimum of 1 year each of hands-on experience with Tencent Cloud (TKE, VPC, CLB), Alibaba Cloud (ACK, ROS, SLB), and GCP (GKE, IAM, Cloud Run). Production-level experience with Kubernetes is mandatory..
• Strong Automation, IaC & Scripting Skills: Proven track record of developing Terraform modules for multi-cloud environments alongside experience building pipelines in Jenkins, GitLab CI, or GitHub Actions. Proficient in automation via Python, Go, or Shell scripting.
• Bilingual Fluency & China Compliance Knowledge: Native or business-level fluency in Mandarin (to interface with domestic platforms and teams) and English proficiency for technical documentation. You must possess a solid understanding of China's ICP registration and domestic CDN frameworks.

• Maintain a portfolio of select CRESS offtaker relationships (C&I corporates, GLCs, data centres, industrials) on a KAM basis — regular touchpoints, relationship health tracking, and demand signal monitoring.

• Build and maintain a live account brief for each managed relationship covering key contacts, current energy demand, RE commitments, pipeline status, and next actions.
• Identify and flag emerging project opportunities from managed accounts to the project development team and the BD team for action.
• Coordinate with BD on offtaker pipeline intelligence ensuring commercial signals from KAM relationships flow into the CRESS origination pipeline.
• Support the commercial structuring of CRESS project agreements in coordination with the BD team and legal counsel — providing market intelligence on pricing benchmarks, term preferences, and offtaker expectations.
• Track CRESS policy developments, tariff updates, and scheme amendments briefing the project development team on commercial implications.
• Prepare commercial summaries and offtaker profiles for investment committee submissions and financial close packages
• Track the data centre and hyperscaler segment as a priority CRESS growth channel monitoring announcements, capacity requirements, and sustainability commitments.
• Develop and maintain relationships with sustainability and procurement contacts at key data centre operators in Malaysia.
• Brief the project development team and Director on data centre pipeline intelligence quarterly.
• Submit weekly KAM status updates covering account health, new opportunities surfaced, and upcoming actions.
• Contribute to the monthly CRESS pipeline report with commercial intelligence and offtaker demand updates.

• 2–3 years in commercial development, energy sales, corporate RE partnerships, or account management ideally in the RE or energy sector.
• Experience managing B2B relationships with C-suite or procurement contacts.
• Familiarity with Malaysian corporate RE landscape CRESS, NEM, ESG commitments is a strong advantage.
• Commercially astute understands RE pricing, PPA structures, and corporate energy procurement motivations.
• Strong relationship management builds trust with senior corporate contacts.
• Analytical, able to maintain structured account briefs and identify patterns in demand signals.
• Collaborative, works fluidly between the technical CRESS team and the commercial BD function

We’re looking for a motivated and dynamic Service Operations Executive / Field Biologist to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Entomology background will be an added advantage
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

A Senior Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

As a Senior Key Account Manager you will take charge of 

• Grow account NMV and revenue
• Build strong relationships with your brand and platform counterparts 
• Deliver expert recommendations on the best strategy / promotions / growth levers for brands
• Develop annual growth plans and activation calendars and campaign proposals 
• Manage cross-functional team to drive brand performance (Content, Store Management, Operations, Chat) 
• Ensure all brand / store KPIs are met
• Collaborate on onboarding and growth plans for new brands
• Collaborate with management on NMV goals, planning and forecasting 
• Work together with Intrepid leadership to ensure account retention and growth
• Coach and develop junior team members

What we are looking for - the ideal profile

• University degree
• Fluent in English and Malay, ideally proficient in Mandarin
• Minimum 4 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Experience in the FMCG category or merchandising will be an added advantage.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

• Lead the regional origination strategy — identifying, prioritising, and advancing utility solar project opportunities across Vietnam, Philippines, Indonesia, Thailand, and ad hoc markets.
• Own the ASEAN Power Grid opportunity — tracking cross-border corridor developments, bilateral power agreements, and interconnector projects relevant to the company's pipeline.
• Oversee the build-out of in-country subcontractor networks (solar installation, civil works, interconnection, cabling) as a strategic commercial asset.
• Direct the Regional SEA Development team in market intelligence gathering, local authority engagement, regulatory groundwork, and JV partner management.
• Represent the company in senior-level partner discussions, government briefings, and market-entry negotiations.
• Oversee the Malaysia land acquisition pipeline — ensuring sufficient land depth to support development targets across LSS, CRESS, and special projects.
• Direct the Assistant PM, Land Development and the land team in parcel sourcing, landowner negotiation, due diligence, and title resolution.
• Own strategic landowner and land aggregator key accounts attending critical negotiations and providing escalation support.
• Manage C&I offtaker and land aggregator key accounts on a KAM basis maintaining relationship health, surfacing pipeline intelligence, and escalating to the Director at deal-critical moments.
• Manage overseas partner relationships for all SEA markets JV sponsors, development co-sponsors, and in-country partners.
• Directly manage the Assistant PM, Land Development and Assistant PM, Regional SEA Development — setting KPIs, conducting monthly reviews, and developing both into future PM-level leaders.
• Oversee the performance of in-country leads (Vietnam, Philippines) through the Asst PM SEA.
• Deliver a comprehensive monthly pipeline report to the Director covering regional SEA origination, land pipeline status, key account health, and risks.

• 5–8 years in RE project development, land acquisition, or infrastructure development across Southeast Asia.
• Degree in Engineering, Business, Property, or related field. MBA or equivalent is an advantage.
• Fluent in English; additional SEA language proficiency is a strong advantage.
• Proven experience managing cross-functional teams and in-country development pipelines.
• Track record of independently originating and advancing utility-scale RE projects to advanced development stage.
• Direct experience working in at least 2 SEA markets beyond Malaysia.
• Commercially strong, able to structure JV terms, evaluate project economics, and lead partner negotiations.
• People leader, develops direct reports deliberately, not just assigns tasks.
• Willing and able to travel extensively across SEA. This role requires physical presence in-country.
• Established network across SEA RE market, partners, contractors, government contacts.

• Identify, qualify, and advance utility solar project opportunities across assigned SEA markets from initial market screening through site identification, feasibility confirmation, and opportunity handover to the EPCC team.
• Maintain a live SEA opportunity pipeline tracker covering all markets, with stage, MW potential, key contacts, and next actions.
• Conduct regular in-country market visits attending authority briefings, partner meetings, and site assessments.
• Build and maintain a vetted subcontractor roster for each market covering solar installation, cabling and onshore works, civil works, and interconnection facilities.
• Qualify subcontractors against the company's technical and commercial standards; maintain documented vendor lists for each trade by country.
• Coordinate subcontractor introductions to the Regional EPCC Development Executive for active tender nominations.
• Build and maintain relationships with energy ministries, grid operators, permit authorities, and relevant government agencies in each market.
• Track policy developments, tender announcements, and regulatory changes that affect the company's pipeline.
• Map the permit pathway for utility solar projects in each active market documenting timelines, requirements, and key decision-makers.
• Identify, qualify, and manage local development partners and JV co-sponsors in each SEA market.
• Maintain active partner relationships through regular touchpoints and joint market development activities.
• Escalate JV term discussions and new market entry opportunities to the Project Manager and Director.
• Direct and manage the in-country Vietnam Lead and Philippines Lead setting workplans, reviewing output, and providing development support.
• Manage the SEA Market Development Executive ensuring effective deployment across market priorities.
• Submit weekly SEA pipeline and market intelligence updates to the Project Manager.
• Contribute to the monthly regional report covering opportunities, subcontractor network, authority engagement, and risks.

• 3–5 years in RE project development, infrastructure origination, or market development across SEA.
• Proven experience working and travelling in at least 2 SEA markets.
• Degree in Engineering, Business, or related field.
• Fluent in English; additional SEA language (Vietnamese, Tagalog, Bahasa Indonesia, Thai) is a strong advantage
• Experience managing in-country teams or local partners remotely.

• Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
• Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation.
• Learn to attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex. 
• Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
• Ensure procedures are followed (regarding guest transportation, luggage collection and storage), and guest confidentiality.
• Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.
• Work together with trust so that colleagues and management meet the goals of the department/Hotel.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Lead the technical and commercial structuring of BESS components within utility solar tenders — defining system capacity, duration, cycling assumptions, and grid services capability.
• Develop and maintain BESS financial models — including dispatch revenue, grid services income, degradation assumptions, capex/opex buildups, and project IRR contribution.
• Advise on optimal BESS system architecture for each project based on site requirements, grid conditions, and offtake terms.
• Review and validate BESS technical specifications provided by equipment suppliers and EPC contractors.
• Lead BESS component preparation for all LSS6 and future tender submissions requiring storage integration.
• Ensure BESS elements of tender submissions are technically accurate, commercially competitive, and compliant with programme requirements.
• Support the EPCC team in evaluating BESS subcontractors and equipment suppliers for tender nominations.
• Track TNB, EC, and SEDA announcements on grid services, ancillary markets, and storage-related policy developments.
• Assess revenue opportunities from frequency regulation, peak shaving, and other grid services for applicable projects.
• Brief all four pillars on relevant storage policy developments that affect project economics or tender requirements.
• Support financial close preparation for projects with BESS components — preparing lender-ready technical descriptions, operating assumptions, and risk summaries.
• Engage with BESS equipment suppliers, independent engineers, and technology consultants on project-specific requirements.

• 3–5 years in battery energy storage, grid-scale energy, or utility-scale solar with storage integration.
• Hands-on experience structuring BESS components for project finance or competitive tenders.
• Financial modelling proficiency — storage dispatch economics, degradation, grid services revenue.
• Familiarity with Malaysian energy policy (LSS, EC guidelines, TNB grid requirements) is a strong advantage.
• Deep understanding of BESS system architecture — lithium-ion chemistry, inverter configurations, DC/AC coupling, BMS requirements.
• Able to review and challenge technical specifications from equipment suppliers and EPC contractors.
• Proficient in Excel financial modelling with storage-specific variables.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
The SEO Specialist will be responsible for planning and executing global SEO strategies across multiple markets. This role requires strong hands-on execution ability across on-page, off-page, and technical SEO, as well as strategic thinking to independently drive organic growth on a global scale.

Key Responsibilities:

• Take full ownership of SEO performance across global markets, including on-page, off-page, and technical SEO initiatives
• Conduct in-depth competitor analysis and market research to develop scalable global SEO strategies based on data and market insights
• Execute and continuously optimise SEO strategies to improve keyword rankings, organic traffic, and conversion performance across different regions
• Perform comprehensive keyword research and build structured content pillars aligned with search intent and business objectives
• Create detailed SEO content briefs and collaborate closely with copywriters and content teams to ensure high-quality, SEO-aligned content production
• Work closely with the Global SEO team to align with overall SEO direction, standards, and best practices across all markets
• Coordinate with cross-functional teams (Content, Development, Design, and Marketing) to ensure smooth execution of SEO initiatives
• Monitor SEO performance through GA4, Google Search Console, Ahrefs, SEMrush, and other SEO tools, while providing regular reporting and actionable optimisation recommendations
• Identify technical SEO issues and work closely with the Development team to resolve them efficiently
• Leverage AI-powered tools to improve research efficiency, content structuring, workflow productivity, and SEO scalability
• Support authority-building initiatives, including backlink strategy planning, outreach, and execution across global markets
• Stay updated on search engine algorithm updates, industry trends, and emerging AI-driven SEO practices to continuously improve strategy and execution

• Minimum 3+ years of experience as an SEO Specialist
• Strong proficiency in English, with excellent reading, writing, speaking, and communication skills
• Proven experience managing SEO projects independently across different markets or regions
• Prior experience in the financial services industry.
• Strong understanding of on-page, off-page, and technical SEO best practices
• Experience conducting competitor analysis and developing scalable SEO strategies based on market insights and search trends
• Hands-on experience with tools such as GA4, Google Search Console, Ahrefs, SEMrush, Screaming Frog, or similar SEO platforms
• Experience creating SEO content briefs and collaborating closely with copywriters and content teams
• Strong analytical mindset with the ability to interpret SEO data and translate insights into actionable strategies
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Familiar with AI-powered tools and able to leverage them to improve workflow efficiency, research quality, and SEO execution
• Ability to adapt quickly in a fast-paced environment and manage multiple SEO initiatives simultaneously
• Self-motivated, detail-oriented, and capable of driving projects with minimal supervision

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

This role will work closely with the Regional Learning & Development Specialist in supporting the development, coordination, and implementation of learning programs for both employees and clients. As an L&D Associate, you will collaborate with cross-functional teams and Subject Matter Experts (SMEs) to help create engaging, organized, and impactful training experiences.

As a Learning & Development Associate, you will 

• Assist in developing digital and instructor-led training modules.
• Collaborate with Subject Matter Experts (SMEs) to translate technical knowledge into engaging learning experiences.
• Collaborate in producing courses weekly using SCORM authoring tools for external clients.
• Act as a Project Team B member, supporting the production and revision of course outputs for clients.
• Manage content uploads, updates, and organization in the LMS.
• Assist the L&D Specialist in the rollout of courses and in mapping onboarding journeys.
• Track training activities, collect feedback, and prepare basic reports.
• Provide logistical support for training rollouts.

What we are looking for - the ideal profile

• 2-5 years of relevant work experience in training, education, HR, or related fields.
• Proficiency in using Articulate as a SCORM authoring tool (e.g., Storyline, Rise).
• Highly resourceful in creating engaging and effective learning materials.
• Strong understanding of learning principles, including instructional design best practices.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office/Google Workspace; familiarity with e-learning tools is a plus.
• Good communication skills, with the ability to support training delivery and engage with learners.

In return, you will be getting

• Tackling the sophisticated people's challenges in the rapidly evolving e-commerce landscape with data insights and innovative solutions.    
• You will be joining an all-star People Team that consistently raises the bar by combining the systems and processes of a small multinational with the collaborative, innovative, and agile spirit of a startup in an ever-evolving world.
• With our team’s rapid growth and the People Team launching new initiatives to enhance both employee experience and performance, you will benefit from a wide range of opportunities for development. Our structured learning programs covering both functional skills and broader growth are designed to support you at every stage of your journey
• Our supportive culture and close collaboration between regional and local teams create a close-knit work environment which many in our team love and thrive in

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

#LI-AE1

• Lead direct negotiations with landowners, land agents, and land aggregators on land acquisition terms, lease structures, and heads of agreement.
• Identify and pursue commercially attractive land parcels suitable for utility-scale ground mount and floating solar development above 15MW.
• Build and maintain a strong network of landowner and agent relationships across Peninsular Malaysia to support ongoing pipeline origination.
• Independently manage a portfolio of 5–8 active land parcels simultaneously, driving each parcel from initial contact through to signed heads of terms or option agreement.
• Represent the company credibly and professionally in all external landowner and agent interactions.
• Maintain an accurate and up-to-date land pipeline tracker covering all active, passive, and prospective parcels — including status, key contacts, terms under discussion, and next actions.
• Conduct monthly warmth checks on all passive parcels to prevent pipeline attrition and landowner disengagement.
• Flag commercially attractive new opportunities proactively to the Project Manager for strategic prioritisation.
• Coordinate with the Technical Feasibility Executive to ensure technical feasibility assessments are initiated promptly on parcels reaching the right stage of negotiation.
• Coordinate with the Land Formalities Executive to ensure land formalities, letters, and documentation are completed accurately and on time.
• Review and verify all land documents (lot numbers, coordinates, landowner names, acreage) for accuracy before external submission or legal engagement — zero tolerance for errors.
• Work with external legal counsel on title searches, encumbrance checks, and land conversion matters.
• Ensure all land acquisition documentation meets the standards required for financial close and regulatory submission.
• Maintain proper filing and document management for all land parcels under active development.
• Build relationships with local community leaders, village heads, and relevant authorities where required to facilitate land access and community support for project sites.
• Manage any landowner concerns or disputes professionally and in accordance with company policy.
• Liaise with government land offices, district councils, and relevant agencies on land-related regulatory matters as directed
• Report weekly to the Project Manager on pipeline status, active negotiations, risks, and opportunities.
• Participate in land team reviews and contribute to the broader development pipeline discussions.
• Support the Project Manager in representing the land pipeline to the Director and senior leadership as required.
• Collaborate with the EPCC, CRESS, and Special Projects teams to align land pipeline delivery with project development timelines.

• 3–5 years of direct experience in land acquisition, property negotiation, or real estate commercial roles ideally in the renewable energy, infrastructure, or plantation/agricultural sectors.
• Bachelor's degree in Property Management, Real Estate, Business, Law, or a related field or equivalent professional experience.
• Proven track record of independently negotiating and closing land deals not just supporting or coordinating.
• Experience managing multiple active land parcels or property transactions simultaneously.
• Familiarity with Malaysian land law, title structures (individual, strata, Malay Reserved Land), and land conversion processes is a significant advantage.
• Strong negotiation skills, able to handle landowner pushback, price discussions, and competing interests calmly and professionally.
• Fluent in Bahasa Malaysia and English, essential for landowner negotiations and internal reporting.
• Mandarin proficiency is an advantage given the land agent ecosystem in Malaysia.
•  Possession of a valid driving licence and own transport preferred given the field-based nature of the role.
• Relationship-driven, builds trust with landowners and agents quickly; people-oriented and able to represent the company credibly at all levels.
• Results-oriented, focused on closing, not just managing process.

Solarvest Holdings Berhad is a Bursa-listed clean energy company on a mission to accelerate Malaysia's transition to renewable energy. As we grow our brand presence and market position, we are looking for a Head of Marketing who is not just a strategist — but a creative thinker and confident leader who can bring ideas to life, shape compelling narratives, and inspire both internal teams and external audiences.

This is a senior leadership role that sits at the intersection of brand strategy, product marketing, and marketing operations. You will define the brand, drive go-to-market strategy, and build a marketing function that reflects the ambition and values of a company that genuinely believes in a cleaner future.

KEY RESPONSIBILITIES

1. Corporate Brand Strategy & Governance

• Own and define the Group's corporate brand strategy — positioning Solarvest as a credible, inspiring clean energy leader in Malaysia and the region.
• Establish brand governance frameworks and ensure consistency across all touchpoints, subsidiaries, campaigns, and external partners.
• Lead corporate reputation management and ESG/sustainability narrative, aligned with Solarvest's listed company obligations and stakeholder expectations.

2. Creative Direction & Brand Storytelling

• Bring the Solarvest brand to life through bold, distinctive creative ideas — from campaign concepts to content, events, and brand experiences.
• Shape and own the brand voice, visual identity, and storytelling approach across all channels and audiences.
• Challenge conventional thinking — bring fresh perspectives and industry-leading ideas that set Solarvest apart in a competitive and growing market.

3. Product Marketing & Go-to-Market

• Lead product marketing across Solarvest's portfolio — developing clear positioning, value propositions, and messaging for each product and service.
• Drive go-to-market strategy for new product launches, ensuring sales teams are equipped with the right tools, materials, and messaging to win.
• Translate complex clean energy solutions into compelling narratives for B2B & B2C customers, partners, investors, and the public.
• Build and maintain strong relationships with media, industry associations, government agencies, and strategic partners to support commercial growth.
• Work closely with the sales and business development teams to generate quality leads and support revenue growth.

4. ESG & Sustainability Narrative

• Partner with the Sustainability and Investor Relations teams to develop credible and compelling ESG brand communications.
• Lead sustainability storytelling initiatives that build trust with stakeholders, investors, and the public.

5. Marketing Operations & Team Leadership

• Oversee full marketing operations — budgeting, agency management, vendor negotiations, and performance tracking.
• Build, lead, and mentor a high-performing marketing team with a culture of creativity, accountability, and continuous improvement. Have the authority to plan and structure the marketing team as the business evolves.
• Act as a strong, visible leader across the business — influencing at C-suite level and driving alignment across departments.

6. AI & Innovation

• Lead the adoption of AI across the marketing function — setting the direction, identifying the right tools, and encouraging the team to embrace smarter ways of working.
• Stay ahead of emerging AI and marketing technology trends — bringing fresh thinking and relevant best practices into Solarvest's marketing approach.
• Champion a culture of innovation — inspiring the team to continuously explore, test, and apply new technologies that improve marketing effectiveness and efficiency.

Experience & Background

• Minimum 12–15 years of marketing experience, with at least 5 years in a senior leadership role.
• Strong background in brand strategy, corporate branding, and creative direction — agency experience is a strong advantage.
• Strong product marketing and GTM experience in both B2B and B2C environments.
• Proven strategic thinker with commercial acumen — able to connect marketing decisions directly to revenue, pipeline, and business growth.
• Experience building or rebuilding a marketing function.
• Familiarity with listed company environments, ESG communications, or clean energy is a strong advantage.

Skills & Attributes

• Creative and commercially bold — full of ideas, able to inspire teams, and challenge the status quo with conviction.
• Strong business sense — thinks in revenue and outcomes, not just campaigns and activities.
• Embraces AI and emerging marketing technology — actively uses and champions AI tools to do marketing smarter and more efficiently.
• Assertive leader — confident in the boardroom, with media, and in front of investors. Strong enough to challenge and drive change independently.
• Excellent communicator and storyteller — across B2B enterprise, B2C consumers, investors, media, and government.
• Well-connected — existing network across media, government, industry bodies, and enterprise partners is a strong advantage.

Education

• Bachelor's degree in Marketing, Business, Communications, or a related field. Postgraduate qualification is an advantage.