客戶服務主管

（位於雙威）

職涯發展潛力及工作穩定性

盡快開始工作

我們擁有卓越的成長潛力和廣泛的市場機會。

職責

 與客戶、海外代理商、供應商和內部分公司協調。

協調空運和海運的運輸，並準備相關文件。

 準備發票/應付帳款/向客戶/承運商/供應商/代理商付款

個性開朗、態度友善者優先考慮。

 擁有良好的經驗－能夠獨立工作，有效率地工作，勤奮努力。

要求

 最低學歷要求：SPM、文憑或同等學歷

 至少2年相關工作經驗

 具備進出口空運或海運貨物的處理知識

能夠獨立工作，只需極少的監督

 值得信賴，能夠保守秘密，具有高度的誠信和敬業精神。

 良好的英語及馬來語口語及書面表達能力

 具備電腦操作能力

公司將提供培訓。您將獲得薪資管理、人力資源營運和法規遵從方面的實務經驗，並有機會晉升為人力資源主管。

職責：

1. 維護員工排班記錄及人力資源系統資料更新
2. 協助進行薪資核算，包括考勤核實和獎金計算。
3. 支援人力資源運營，包括入職、撰寫信函和法定合規管理。
4. 協調員工文件和人力資源記錄管理
5. 根據需要協助人力資源團隊處理各種行政和營運任務。

要求：

• 人力資源、工商管理或相關專業大專學歷
• 能夠用國語、英語和馬來語溝通
• 熟練使用電腦－精通微軟辦公室軟體
• 注重細節，具備良好的組織能力
• 樂於在人力資源職涯中學習與成長

福利待遇

• 友善的工作環境
• 穩定的工作，有職涯發展前景
• 提供差旅津貼（如有需要）
• 員工購買公司產品/服務可享折扣
• 員工權益
• 附近公共交通
• 休閒著裝要求
• 開放文化
• 個人發展機會

點燃你的未來：人力資源與員工體驗實習生！

時長：4-6 個月的實務經驗，意義非凡！

職位概述：

準備好投身充滿活力的HR世界，做出真正的貢獻了嗎？作為我們的人力資源與員工體驗實習生，你將在塑造員工與薪資福利和整體福祉的互動方式方面發揮至關重要的作用。這並非普通的實習——你將成為創意無限的創作者，設計引人入勝的宣傳材料，讓我們的全面薪酬福利計劃煥發活力。準備好運用你的數位技能，創作視覺效果驚豔的內容，並直接為提升整個組織的參與度做出貢獻吧！

您的工作內容（角色與職責）：

• 內容創作奇才：
• 盡情發揮你的創意！設計引人注目的資訊圖、互動性強的電子報、動感十足的演示文稿和扣人心弦的視頻，讓複雜的信息變得通俗易懂、引人入勝。你的使命？確保每個人都能理解並喜歡它！
• 成為 Canva 高手與 Google Workspace 工具大師，製作出視覺效果驚艷、完美體現我們品牌形象的內容。
• 未來傳播策略師：
• 與我們的全面薪酬經理合作，制定並推出溝通計劃，以突破資訊噪音，突顯我們提供的優缺點福利和薪資計劃。
• 員工敬業度倡議者：
• 從概念構思到宣傳推廣，請協助我們規劃並執行精彩的身心健康活動。您的創意宣傳將確保活動高參與度，並營造熱烈的氛圍！
• 成為我們員工的代言人！收集員工對我們溝通方式的回饋，集思廣益，提出創新方法，使我們的專案更加完善，進而提高員工滿意度，打造真正敬業的員工隊伍。

我們正在尋找的人才（要求）：

• 目前正在攻讀人力資源、心理學、傳播學、工商管理或相關領域的學位。 （你已經掌握了基礎知識，現在讓我們在此基礎上繼續深造！）
• 精通 Canva 和其他設計工具？快來展示你的作品吧！如有作品集（設計作品範例等），請一併提交。
• 溝通能力超強，寫作和口說能力都非常優秀。
• 一位真正的創意思考者，對設計能激發興趣並產生影響力的內容充滿熱情。
• 既能獨立工作又能與團隊成員良好合作的人。
• 一位做事條理清晰、注重細節的人。
• 一位充滿熱情、渴望探索全面薪酬領域的學習者

加入我們，將您的熱情轉化為使命。這將是您累積寶貴經驗、打造出色作品集、開啟人力資源和員工體驗領域職涯的絕佳機會！

福利待遇

• 附近公共交通
• 中心位置
• 開放文化
• 個人發展機會

About the Role 关于职位

Shaveh Group is on a rapid growth journey — transforming from a manual setup into a structured, system-driven organization. This is not a routine HR role.

We are looking for a driven and hands-on HR Executive to take ownership of recruitment, shape team structure, and play a key role in building a disciplined and high-performing workforce.

If you are someone who enjoys building, improving, and making real impact — this role is for you.

三维谷集团正处于高速发展阶段，从传统运作模式迈向系统化与规范化管理。这不是一份传统的人资工作。

我们正在寻找一位积极进取、执行力强的人力资源执行员，主导招聘工作、参与团队建设，并协助打造有纪律、高绩效的团队。

如果你希望参与“从0到1”的建设过程，并带来实际影响，欢迎加入我们。

Working Location 工作地点

• JB HQ: Taman Gaya, Ulu Tiram OR
• KL Branch: Menara K1, Old Klang Road

Working Hours 工作时间

• Monday – Friday
• 8:30 AM – 5:30 PM

What You Will Be Doing 工作内容

• Own the Recruitment Function 主导招聘职能
• Take full ownership of hiring — from sourcing, screening, interviewing to onboarding — to build a strong and reliable team.
• 负责全流程招聘，从人才搜寻、筛选、面试到入职，打造稳定高效的团队。
• Be Part of HR Transformation 参与人资转型
• Work closely with management to transform HR from manual practices into structured systems and processes.
• 与管理层紧密合作，推动公司人资从传统模式迈向系统化管理。
• Shape HR Systems & SOPs 建立人资制度
• Develop and improve HR policies, SOPs, and internal workflows that support a growing organization.
• 建立并优化人力资源制度与流程，支持公司持续扩展。
• Handle Employee Relations & Discipline 员工关系与纪律管理
• Manage disciplinary matters, provide practical solutions, and ensure compliance with labour regulations.
• 处理员工关系与纪律问题，提供解决方案，并确保符合法规要求。
• Drive Performance Culture 推动绩效文化
• Monitor staff performance and contribute to building a results-driven, accountable team.
• 跟进员工绩效，推动成果导向及高执行力文化。
• Support Growth & Expansion 支持公司扩展
• Play a role in scaling the team and supporting business expansion initiatives.
• 参与团队扩展，支持公司业务发展。

Who We Are Looking For 我们在寻找

• Diploma / Degree in HR, Business, or related field
• 人力资源、工商管理或相关科系
• 2–3 years HR experience (recruitment / agency background is a strong advantage)
• 2–3年人资经验（有招聘或顾问背景优先）
• Familiar with Malaysian labour law and HR practices
• 熟悉马来西亚劳工法令
• Strong sense of ownership, proactive, and able to work in a fast-paced environment
• 具备责任感，积极主动，能适应快节奏环境
• Not afraid to handle people issues and make decisions
• 能够处理员工问题并具备判断能力

About Us 关于我们

Shaveh Group specializes in business licensing, regulatory compliance, and corporate advisory services in Malaysia. We are building a structured and professional team to support long-term growth.

本公司专注于马来西亚商业执照、合规及企业顾问服务，致力打造专业化团队，推动企业长期发展。

Apply Now 立即申请

Looking for a role where you can build, influence, and grow?

Join us and be part of the transformation.

如果你希望参与公司成长、发挥影响力，欢迎加入我们。

Why Join Us 为什么加入我们

•  Real Impact, Not Routine 工作有影响力

You will play a key role in shaping the company’s people and structure — not just follow processes.

你将参与打造团队与制度，而不仅仅是执行流程。

•  Growth with the Company 与公司共同成长

Be part of a fast-growing consulting firm with real career progression opportunities.

加入快速发展的咨询公司，拥有明确晋升空间。

•  Exposure Beyond HR 不只是HR

Gain exposure to business operations, expansion strategy, and management decisions.

接触业务运作与公司发展决策。

•  Performance-Based Rewards 绩效导向回报

Your contribution will be recognized through performance-based incentives.

绩效表现直接与奖励挂钩。

•  Build, Not Maintain 从0到1建设

Perfect for those who enjoy creating systems, not just maintaining them.

• 适合喜欢建立制度，而非单纯维持现状的人才。

Mengenai Peranan

Shaveh Group sedang dalam perjalanan pertumbuhan yang pesat — berubah daripada persediaan manual kepada organisasi berstruktur yang dipacu sistem. Ini bukanlah peranan HR rutin.

Kami sedang mencari Eksekutif HR yang berdedikasi dan aktif untuk mengambil alih pengambilan pekerja, membentuk struktur pasukan dan memainkan peranan penting dalam membina tenaga kerja yang berdisiplin dan berprestasi tinggi.

Jika anda seorang yang gemar membina, menambah baik dan memberi impak sebenar — peranan ini sesuai untuk anda.

Kumpulan Sanweigu sedang dalam fasa pembangunan pesat, beralih daripada model operasi tradisional kepada pengurusan yang sistematik dan piawai. Ini bukanlah pekerjaan sumber manusia tradisional.

Kami sedang mencari eksekutif HR yang proaktif dan berprestasi tinggi untuk menerajui usaha pengambilan pekerja, mengambil bahagian dalam pembinaan pasukan dan membantu mewujudkan pasukan yang berdisiplin dan berprestasi tinggi.

Jika anda ingin menyertai proses pembinaan "dari 0 ke 1" dan memberi impak yang nyata, anda dialu-alukan untuk menyertai kami.

Lokasi Kerja

• JB HQ: Taman Gaya, Ulu Tiram ATAU
• Cawangan KL: Menara K1, Jalan Klang Lama

Waktu Bekerja

• Isnin – Jumaat
• 8:30 PG – 5:30 PTG

Apa yang Akan Anda Lakukan: Kandungan Kerja

• Miliki Fungsi Pengambilan Pekerja
• Ambil alih sepenuhnya pengambilan pekerja — daripada penyumberan, penyaringan, temu duga hinggalah onboarding — untuk membina pasukan yang kukuh dan boleh dipercayai.
• Bertanggungjawab untuk keseluruhan proses pengambilan pekerja, daripada pencarian bakat, saringan, temu duga hingga onboarding, membina pasukan yang stabil dan cekap.
• Jadilah Sebahagian daripada Transformasi HR
• Bekerjasama rapat dengan pihak pengurusan untuk mengubah HR daripada amalan manual kepada sistem dan proses berstruktur.
• Bekerjasama rapat dengan pihak pengurusan untuk memacu sumber manusia syarikat daripada model tradisional kepada pengurusan sistematik.
• Membentuk Sistem & SOP HR: Mewujudkan Sistem Sumber Manusia
• Membangunkan dan menambah baik dasar HR, SOP dan aliran kerja dalaman yang menyokong organisasi yang sedang berkembang.
• Mewujudkan dan mengoptimumkan sistem dan proses sumber manusia untuk menyokong pengembangan berterusan syarikat.
• Mengendalikan Perhubungan dan Disiplin Pekerja
• Mengurus hal-hal disiplin, menyediakan penyelesaian praktikal dan memastikan pematuhan dengan peraturan buruh.
• Menangani isu-isu perhubungan dan disiplin pekerja, menyediakan penyelesaian, dan memastikan pematuhan terhadap peraturan.
• Memacu Budaya Prestasi
• Pantau prestasi kakitangan dan menyumbang kepada pembinaan pasukan yang berorientasikan hasil dan bertanggungjawab.
• Menindaklanjuti prestasi pekerja dan menggalakkan budaya berorientasikan hasil dan berprestasi tinggi.
• Sokong Pertumbuhan & Pengembangan
• Mainkan peranan dalam mengembangkan pasukan dan menyokong inisiatif pengembangan perniagaan.
• Mengambil bahagian dalam pengembangan pasukan dan menyokong pembangunan perniagaan syarikat.

Siapakah yang Kami Cari

• Diploma/Ijazah dalam bidang HR, Perniagaan atau bidang berkaitan
• Sumber Manusia, Pentadbiran Perniagaan atau jurusan berkaitan
• 2–3 tahun pengalaman HR (latar belakang pengambilan pekerja/agensi adalah satu kelebihan)
• 2–3 tahun pengalaman HR (latar belakang pengambilan pekerja atau perundingan diutamakan)
• Mahir dengan undang-undang buruh Malaysia dan amalan HR
• Mahir dengan undang-undang buruh Malaysia
• Rasa pemilikan yang tinggi, proaktif, dan mampu bekerja dalam persekitaran yang pantas
• Bertanggungjawab, proaktif, dan mampu menyesuaikan diri dengan persekitaran yang pantas.
• Tidak takut untuk menangani masalah orang dan membuat keputusan
• Mampu mengendalikan isu pekerja dan mempunyai pertimbangan yang teliti.

Tentang Kami

Shaveh Group pakar dalam pelesenan perniagaan, pematuhan peraturan dan khidmat nasihat korporat di Malaysia. Kami sedang membina pasukan yang berstruktur dan profesional untuk menyokong pertumbuhan jangka panjang.

Syarikat kami pakar dalam perkhidmatan pelesenan perniagaan, pematuhan dan perundingan korporat Malaysia, dan komited untuk membina pasukan profesional bagi memacu pembangunan perniagaan jangka panjang.

Mohon Sekarang

Mencari peranan di mana anda boleh membina, mempengaruhi dan berkembang?

Sertai kami dan jadilah sebahagian daripada transformasi ini.

Jika anda ingin mengambil bahagian dalam pertumbuhan syarikat dan memberi pengaruh, anda dialu-alukan untuk menyertai kami.

Mengapa Sertai Kami

• Impak Sebenar, Bukan Rutin: Bekerja dengan Pengaruh

Anda akan memainkan peranan penting dalam membentuk kakitangan dan struktur syarikat — bukan sekadar mengikuti proses.

Anda akan terlibat dalam membina pasukan dan sistem, bukan sekadar melaksanakan proses.

• Pertumbuhan bersama Syarikat

Jadilah sebahagian daripada firma perunding yang berkembang pesat dengan peluang kemajuan kerjaya yang sebenar.

Sertai firma perunding yang berkembang pesat dengan peluang kemajuan kerjaya yang jelas.

• Pendedahan Melampaui HR

Dapatkan pendedahan kepada operasi perniagaan, strategi pengembangan dan keputusan pengurusan.

Libatkan diri dalam operasi perniagaan dan keputusan pembangunan syarikat.

• Ganjaran Berasaskan Prestasi

Sumbangan anda akan diiktiraf melalui insentif berasaskan prestasi.

Prestasi berkait rapat secara langsung dengan ganjaran.

• Bina, Bukan Selenggara (Membina dari 0 hingga 1)

Sesuai untuk mereka yang gemar mencipta sistem, bukan sekadar menyelenggaranya.

• Sesuai untuk individu yang lebih suka mewujudkan sistem dan bukannya sekadar mengekalkan status quo.

About the Role 關於職位

Shaveh Group is on a rapid growth journey — transforming from a manual setup into a structured, system-driven organization. This is not a routine HR role.

We are looking for a driven and hands-on HR Executive to take ownership of recruitment, shape team structure, and play a key role in building a disciplined and high-performing workforce.

If you are someone who enjoys building, improving, and making real impact — this role is for you.

三維谷集團正處於快速發展階段，從傳統運作模式邁向系統化與規範化管理。這不是一份傳統的人力工作。

我們正在尋找一位積極進取、執行力強的人力資源執行員，主導招募工作、參與團隊建設，並協助打造有紀律、高績效的團隊。

如果你希望參與「從0到1」的建設過程，並帶來實際影響，歡迎加入我們。

Working Location 工作地點

• JB HQ: Taman Gaya, Ulu Tiram OR
• KL Branch: Menara K1, Old Klang Road

Working Hours 工作時間

• Monday – Friday
• 8:30 AM – 5:30 PM

What You Will Be Doing 工作內容

• Own the Recruitment Function 主導招募職能
• Take full ownership of hiring — from sourcing, screening, interviewing to onboarding — to build a strong and reliable team.
• 負責全流程招聘，從人才搜尋、篩選、面試到入職，打造穩定且有效率的團隊。
• Be Part of HR Transformation 參與人力轉型
• Work closely with management to transform HR from manual practices into structured systems and processes.
• 與管理階層緊密合作，推動公司人資從傳統模式邁向系統化管理。
• Shape HR Systems & SOPs 建立人資制度
• Develop and improve HR policies, SOPs, and internal workflows that support a growing organization.
• 建立並優化人力資源系統與流程，支持公司持續擴展。
• Handle Employee Relations & Discipline 員工關係與紀律管理
• Manage disciplinary matters, provide practical solutions, and ensure compliance with labour regulations.
• 處理員工關係與紀律問題，提供解決方案，並確保符合法規要求。
• Drive Performance Culture 推動績效文化
• Monitor staff performance and contribute to building a results-driven, accountable team.
• 跟進員工績效，推動成果導向及高執行力文化。
• Support Growth & Expansion 支援公司擴展
• Play a role in scaling the team and supporting business expansion initiatives.
• 參與團隊擴展，支持公司業務發展。

Who We Are Looking For 我們在尋找

• Diploma / Degree in HR, Business, or related field
• 人力資源、工商管理或相關科系
• 2–3 years HR experience (recruitment / agency background is a strong advantage)
• 2–3年人資經驗（有招募或顧問背景優先）
• Familiar with Malaysian labour law and HR practices
• 熟悉馬來西亞勞工法令
• Strong sense of ownership, proactive, and able to work in a fast-paced environment
• 具備責任感，積極主動，能適應快節奏環境
• Not afraid to handle people issues and make decisions
• 能夠處理員工問題並具備判斷能力

About Us 關於我們

Shaveh Group specializes in business licensing, regulatory compliance, and corporate advisory services in Malaysia. We are building a structured and professional team to support long-term growth.

本公司專注於馬來西亞商業執照、合規及企業顧問服務，致力於打造專業化團隊，推動企業長期發展。

Apply Now 立即申請

Looking for a role where you can build, influence, and grow?

Join us and be part of the transformation.

如果你希望參與公司成長、發揮影響力，歡迎加入我們。

Why Join Us 為什麼加入我們

• Real Impact, Not Routine 工作有影響力

You will play a key role in shaping the company's people and structure — not just follow processes.

你將參與打造團隊與制度，而不僅僅是執行流程。

• Growth with the Company 與公司共同成長

Be part of a fast-growing consulting firm with real career progression opportunities.

加入快速發展的顧問公司，擁有明確晉升空間。

• Exposure Beyond HR 不只是HR

Gain exposure to business operations, expansion strategy, and management decisions.

接觸業務運作與公司發展決策。

• Performance-Based Rewards 績效導向回報

Your contribution will be recognized through performance-based incentives.

績效表現直接與獎勵掛鉤。

• Build, Not Maintain 從0到1建設

Perfect for those who enjoy creating systems, not just maintaining them.

• 適合喜歡建立制度，而非單純維持現狀的人才。

Huraian kerja:

Kami sedang mencari Eksekutif Pengumpulan Bakat yang proaktif dan berorientasikan hasil untuk menyokong Projek Pengambilan Pekerja Besar-besaran kami. Jika anda gemar berinteraksi dengan orang ramai dan berkembang maju dalam persekitaran yang pantas, peranan ini sesuai untuk anda.

Tanggungjawab Utama:

• Cari dan saring calon untuk peranan volum tinggi (cth. kurier)
• Hubungi calon melalui panggilan, WhatsApp dan platform pekerjaan
• Menjalankan temu duga awal dan menyelaras onboarding
• Menyokong sasaran pengambilan pekerja harian dan aktiviti pengambilan pekerja
• Sertai aktiviti penjenamaan majikan, termasuk sesi TikTok Live

Apa yang Kami Tawarkan:

• Gaji dari RM2,500 dan ke atas (berdasarkan pengalaman)
• Persekitaran pasukan yang menyokong dan membantu
• Peluang untuk pertumbuhan dan kemajuan kerjaya
• Pendedahan kepada operasi pengambilan pekerja bervolum tinggi
• Aktiviti pasukan yang menarik dan budaya tempat kerja yang positif

Keperluan:

• Minimum SPM/Diploma/Ijazah dalam apa jua bidang
• Kemahiran komunikasi yang baik dan yakin dalam bertutur
• Mengendalikan pengambilan pekerja dalam jumlah besar dengan selesa
• Bersedia untuk muncul di TikTok Live untuk aktiviti pengambilan pekerja
• Mampu bekerja dalam persekitaran yang pantas

Faedah:

• Peluang untuk kenaikan pangkat
• Pembangunan profesional

Job description:

We are looking for a proactive and results-driven Talent Sourcing Executive to support our Mass Hiring Project. If you enjoy engaging with people and thrive in a fast-paced environment, this role is for you.

Key Responsibilities:

• Source and screen candidates for high-volume roles (e.g. couriers)
• Contact candidates via calls, WhatsApp and job platforms
• Conduct initial interviews and coordinate onboarding
• Support daily hiring targets and recruitment activities
• Participate in employer branding activities, including TikTok Live sessions

What We Offer:

• Salary from RM2,500 and above (based on experience)
• Supportive and helpful team environment
• Opportunity for career growth and progression
• Exposure to high-volume recruitment operations
• Engaging team activities and positive workplace culture

Requirements:

• Minimum SPM / Diploma / Degree in any field
• Strong communication skills and confident in speaking
• Comfortable handling high-volume recruitment
• Willing to appear on TikTok Live for hiring activities
• Able to work in a fast-paced environment

Benefits:

• Opportunities for promotion
• Professional development

Key Responsibilities

HR Operations

• Oversee employee records, attendance, and leave management

• Prepare and verify payroll inputs (OT, allowances, site incentives)

• Conduct orientation program and briefing to new employee independently

• Handle employee enquiries and resolve HR-related issues

• Sourcing candidates via recruitment agencies and job online advertisement

Site Incentive & Technician Management

• Administer and validate site incentive claims for technicians

• Liaise closely with project/site teams for verification

• Ensure accuracy, completeness, and timely submission

• Maintain proper tracking and reporting

Travel & Logistics Coordination

• Manage flight bookings, accommodation, and logistics for staff

• Coordinate closely with project teams on travel schedules

• Ensure cost control and proper approval process

• Handle urgent/last-minute travel arrangements when required

Administrative & Operational Support

• Support office administration and documentation control

• Coordinate internal training, meetings, and company activities

Compliance & Reporting

• Ensure HR processes comply with company policies and local regulations

• Prepare HR reports (manpower, claims, attendance)

• Maintain proper documentation for audit purposes

Requirements:

• Diploma/Degree in HR, Business Administration, or related field

• Minimum 2 to 5 years of relevant experience in HR & Admin

• Familiar with payroll processing, claims, and allowances

• Able to work independently

• Strong coordination, problem-solving, and multitasking skills

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance (included dental & optical)
• Contractual & Performance bonus
• Group Personal Accident Insurance
• Group Term Life and Critical Illness

職位描述：

我們正在尋找一位積極主動、以結果為導向的人才招募主管，以支持我們的大規模招募計畫。如果您喜歡與人溝通，並且能在快節奏的環境中茁壯成長，那麼這份工作非常適合您。

主要職責：

• 為大量工作（例如快遞員）尋找和篩選候選人
• 透過電話、WhatsApp 和招募平台聯繫候選人
• 進行初步面試並協調入職事宜。
• 支援日常招募目標和招募活動
• 參與雇主品牌推廣活動，包括TikTok直播。

我們提供的服務：

• 薪資2500令吉起（依經驗而定）
• 支持互助的團隊環境
• 職涯發展和晉昇機會
• 接觸大量招募業務
• 積極的團隊活動和良好的工作場所文化

要求：

• 最低學歷要求：SPM/文憑/學位，專業不限
• 溝通能力強，說話自信
• 能夠輕鬆應付大量招募工作
• 願意在TikTok直播中進行招募活動
• 能夠適應快節奏的工作環境

好處：

• 晉升機會
• 專業發展

Job scope:

• Key in and maintain employee attendance records.

员工出勤记录资料登录

• Handle recruitment-related tasks. (Experience is an advantage)

招聘作业管理（有经验优佳）

• Basic knowledge of employment law and regulations .

对聘雇发令有基础认知

• Familiar with computer and office software applications.

熟悉电脑文书软件使用

• Handle administrative tasks assigned by supervisor.

主管交办行政事项处理

Monthly salary 薪资: RM 3500 - RM 4500

Requirement:

• Basic computer skills.(Excel, Word, etc.)

会电脑基础操作

• Able to manage and update data records .

处理资料整理与数据更新

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Human Resource Management, Business Administration, or an equivalent qualification. Candidates with a minimum of 2 years’ relevant experience in a similar capacity are preferred; however, fresh graduates are encouraged to apply as training will be provided.
• Up-to-date knowledge of Malaysian labour laws and the Industrial Relations Act, with the ability to apply them effectively in day-to-day HR operations.
• Hands-on experience or strong interest in handling a full spectrum of HR functions, including recruitment, attendance and leave management, disciplinary matters, and labour and industrial relations cases.
• Proficient in English, with good written and verbal communication skills. Proficiency in Mandarin and Bahasa Melayu will be an added advantage.
• Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented, meticulous, and able to maintain a high level of integrity and confidentiality in handling sensitive information.
• Mature, self-motivated, and able to work independently as well as collaboratively in a team environment.
• Excellent time management and organizational skills, with the ability to prioritise tasks and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications and familiar with HR systems or other relevant software.

Job Responsibilities:

• Manage the full spectrum of Human Resource administrative functions, ensuring smooth and efficient daily operations.
• Handle job advertisement, screening, and interview coordination.
• Administer employee attendance, leave management, and maintain accurate and up-to-date HR records and databases.
• Handle employee relations matters, including addressing grievances, disciplinary actions, and supporting industrial relations cases in compliance with Malaysian labour laws.
• Support office administrative functions, including documentation, filing, and coordination of internal activities.
• Maintain strict confidentiality of employee information and company records at all times.
• Perform ad-hoc HR and administrative duties as assigned by management from time to time.

Perks & Benefits

• Supportive, collaborative, and positive work environment.
• Stable organization with long-term career growth opportunities.

Requirements:

• Bachelor’s Degree in Human Resource Management, Business Administration, or an equivalent qualification. Candidates with a minimum of 2 years’ relevant experience in a similar capacity are preferred; however, fresh graduates are encouraged to apply as training will be provided.
• Up-to-date knowledge of Malaysian labour laws and the Industrial Relations Act, with the ability to apply them effectively in day-to-day HR operations.
• Hands-on experience or strong interest in handling a full spectrum of HR functions, including recruitment, attendance and leave management, disciplinary matters, and labour and industrial relations cases.
• Proficient in English, with good written and verbal communication skills. Proficiency in Mandarin and Bahasa Melayu will be an added advantage.
• Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented, meticulous, and able to maintain a high level of integrity and confidentiality in handling sensitive information.
• Mature, self-motivated, and able to work independently as well as collaboratively in a team environment.
• Excellent time management and organizational skills, with the ability to prioritise tasks and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications and familiar with HR systems or other relevant software.

Job Responsibilities:

• Manage the full spectrum of Human Resource administrative functions, ensuring smooth and efficient daily operations.
• Handle job advertisement, screening, and interview coordination.
• Administer employee attendance, leave management, and maintain accurate and up-to-date HR records and databases.
• Handle employee relations matters, including addressing grievances, disciplinary actions, and supporting industrial relations cases in compliance with Malaysian labour laws.
• Support office administrative functions, including documentation, filing, and coordination of internal activities.
• Maintain strict confidentiality of employee information and company records at all times.
• Perform ad-hoc HR and administrative duties as assigned by management from time to time.

Perks & Benefits

• Supportive, collaborative, and positive work environment.
• Stable organization with long-term career growth opportunities.

Job Summary

We are looking for a detail-oriented HR Executive (Payroll) to manage end-to-end payroll processing for our retail operations, ensuring accuracy, compliance, and timely salary payments for outlet and HQ staff.

Key Responsibilities

• Process monthly payroll for retail employees, claim, including OT, allowances, commissions, incentives, and deductions.
• Ensure timely statutory submissions (EPF, SOCSO, EIS, PCB).
• Maintain accurate payroll records, attendance, and leave data.
• Handle payroll-related queries from retail staff and management.
• Prepare payroll reports and support audit or management requests.
• Ensure payroll practices comply with Malaysian labour laws and company policies.

Requirements

• Diploma / Degree in HR, Business Administration, Accounting, or related field.
• Minimum 2–3 years' experience in payroll, preferably in retail or multi-outlet environment.
• Strong knowledge of payroll calculation, statutory contributions, and labour laws.
• Detail-oriented, organized, and able to meet tight payroll deadlines.
• Familiar with Autocount.
• Good communication and teamwork skills.
• Able to work independently with minimal supervision.

Perks & Benefits

• Performance Bonus
• Central location
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Paid training and development

Tanggungjawab Utama

Operasi Sumber Manusia

• Menyelia rekod pekerja, kehadiran dan pengurusan cuti

• Menyediakan dan mengesahkan input gaji (OT, elaun, insentif tapak)

• Menjalankan program orientasi dan taklimat kepada pekerja baharu secara bebas

• Mengendalikan pertanyaan pekerja dan menyelesaikan isu berkaitan HR

• Mencari calon melalui agensi pengambilan pekerja dan pengiklanan pekerjaan dalam talian

Pengurusan Insentif & Juruteknik Tapak

• Mentadbir dan mengesahkan tuntutan insentif tapak untuk juruteknik

• Berhubung rapat dengan pasukan projek/tapak untuk pengesahan

• Memastikan ketepatan, kelengkapan dan penyerahan tepat pada masanya

• Mengekalkan penjejakan dan pelaporan yang betul

Penyelarasan Perjalanan & Logistik

• Mengurus tempahan penerbangan, penginapan dan logistik untuk kakitangan

• Menyelaras rapat dengan pasukan projek mengenai jadual perjalanan

• Memastikan kawalan kos dan proses kelulusan yang betul

• Mengendalikan urusan perjalanan segera/saat akhir apabila diperlukan

Sokongan Pentadbiran & Operasi

• Menyokong pentadbiran pejabat dan kawalan dokumentasi

• Menyelaras latihan dalaman, mesyuarat dan aktiviti syarikat

Pematuhan & Pelaporan

• Memastikan proses HR mematuhi dasar syarikat dan peraturan tempatan

• Menyediakan laporan HR (tenaga kerja, tuntutan, kehadiran)

• Mengekalkan dokumentasi yang betul untuk tujuan audit

Keperluan:

• Diploma/Ijazah dalam bidang HR, Pentadbiran Perniagaan atau bidang berkaitan

• Minimum 2 hingga 5 tahun pengalaman berkaitan dalam HR & Admin

• Mahir dengan pemprosesan gaji, tuntutan dan elaun

• Mampu bekerja secara berdikari

• Kemahiran koordinasi, penyelesaian masalah dan multitasking yang kukuh

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Insurans perubatan (termasuk pergigian & optik)
• Bonus Kontrak & Prestasi
• Insurans Kemalangan Diri Berkumpulan
• Hayat Bertempoh Berkumpulan dan Penyakit Kritikal

Key Responsibilities

HR Operations

• Oversee employee records, attendance, and leave management

• Prepare and verify payroll inputs (OT, allowances, site incentives)

• Conduct orientation program and briefing to new employee independently

• Handle employee enquiries and resolve HR-related issues

• Sourcing candidates via recruitment agencies and job online advertisement

Site Incentive & Technician Management

• Administer and validate site incentive claims for technicians

• Liaise closely with project/site teams for verification

• Ensure accuracy, completeness, and timely submission

• Maintain proper tracking and reporting

Travel & Logistics Coordination

• Manage flight bookings, accommodation, and logistics for staff

• Coordinate closely with project teams on travel schedules

• Ensure cost control and proper approval process

• Handle urgent/last-minute travel arrangements when required

Administrative & Operational Support

• Support office administration and documentation control

• Coordinate internal training, meetings, and company activities

Compliance & Reporting

• Ensure HR processes comply with company policies and local regulations

• Prepare HR reports (manpower, claims, attendance)

• Maintain proper documentation for audit purposes

Requirements:

• Diploma/Degree in HR, Business Administration, or related field

• Minimum 2 to 5 years of relevant experience in HR & Admin

• Familiar with payroll processing, claims, and allowances

• Able to work independently

• Strong coordination, problem-solving, and multitasking skills

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance (included dental & optical)
• Contractual & Performance bonus
• Group Personal Accident Insurance
• Group Term Life and Critical Illness

1. Recruitment & Onboarding

• Assist in posting job advertisements and scheduling interviews.
• Screen resumes and coordinate interview arrangements.
• Prepare offer letters and employment contracts.
• Assist with onboarding process for new employees.

2. Employee Records & Documentation (Local Staff)

• Maintain and update employee personal files and HR database.
• Ensure employee records are accurate and up to date.
• Prepare HR letters such as confirmation letters, warning letters, and employment verification.
• Manage the company’s leave management and attendance monitoring systems.

3. Payroll & Attendance Support (Overall)

• Monitor staff attendance, overtime and leave utilization
• Assist in collecting attendance records and leave applications.
• Support payroll preparation by providing relevant employee data.
• Monitor staff leave and maintain leave records.

4. HR Administration

• Handle general HR administrative duties.
• Assist in organizing training programs and HR activities.
• Maintain HR policies, procedures, and documentation.

5. Compliance & Employee Support

• Ensure HR practices comply with company policies and labour laws.
• Assist employees with HR-related inquiries.
• Support disciplinary procedures and documentation when required.

6. Training & Development

• Identify employee training needs based on departmental requirements.
• Coordinate internal and external training programs.
• Maintain training records and training matrix for employees.
• Apply & Claim Grant – HRDC

7. ER/IR

 A) Employee Relations Management

• Maintain good relationships between employees and management.
• Handle employee complaints, grievances, and workplace issues.
• Provide guidance to employees on company policies and procedures.
• Support HR in maintaining a positive work environment.

 B) Industrial Relations Compliance

• Ensure company practices comply with the Employment Act 1955 and Malaysian labour regulations.
• Handle cases related to termination, misconduct, and unfair dismissal.
• Assist in preparing documentation for Labour Office (JTK) or Industrial Court cases if required.

8. Others

• Support HR Assistant, for Foreign Workers matters (Still teach HR Assistant for any regarding Foreign Worker issue)
• Assist HR Manager in manpower planning and HR operational activities

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Paid training and development
• Allowances for continuing education

1. Pengambilan & Penyertaan

• Membantu menyiarkan iklan jawatan kosong dan menjadualkan temu duga.
• Menapis resume dan menyelaras pengaturan temu duga.
• Menyediakan surat tawaran dan kontrak pekerjaan.
• Membantu proses onboarding untuk pekerja baharu.

2. Rekod & Dokumentasi Pekerja (Kakitangan Tempatan)

• Mengekalkan dan mengemas kini fail peribadi pekerja dan pangkalan data HR.
• Pastikan rekod pekerja adalah tepat dan terkini.
• Sediakan surat HR seperti surat pengesahan, surat amaran dan pengesahan pekerjaan.
• Mengurus sistem pengurusan cuti dan pemantauan kehadiran syarikat.

3. Sokongan Penggajian & Kehadiran (Keseluruhan)

• Memantau kehadiran kakitangan, kerja lebih masa dan penggunaan cuti
• Membantu mengumpul rekod kehadiran dan permohonan cuti.
• Menyokong penyediaan gaji dengan menyediakan data pekerja yang berkaitan.
• Pantau cuti kakitangan dan simpan rekod cuti.

4. Pentadbiran Sumber Manusia

• Mengendalikan tugas pentadbiran HR am.
• Membantu dalam menganjurkan program latihan dan aktiviti HR.
• Mengekalkan dasar, prosedur dan dokumentasi HR.

5. Pematuhan & Sokongan Pekerja

• Memastikan amalan HR mematuhi dasar syarikat dan undang-undang buruh.
• Membantu pekerja dengan pertanyaan berkaitan HR.
• Menyokong prosedur dan dokumentasi tatatertib apabila diperlukan.

6. Latihan & Pembangunan

• Mengenal pasti keperluan latihan pekerja berdasarkan keperluan jabatan.
• Menyelaras program latihan dalaman dan luaran.
• Mengekalkan rekod latihan dan matriks latihan untuk pekerja.
• Mohon & Tuntut Geran – HRDC

7. ER/IR

A) Pengurusan Perhubungan Pekerja

• Mengekalkan hubungan baik antara pekerja dan pihak pengurusan.
• Mengendalikan aduan, rungutan dan masalah tempat kerja pekerja.
• Memberi panduan kepada pekerja tentang dasar dan prosedur syarikat.
• Sokong HR dalam mengekalkan persekitaran kerja yang positif.

B) Pematuhan Perhubungan Perusahaan

• Memastikan amalan syarikat mematuhi Akta Pekerjaan 1955 dan peraturan buruh Malaysia.
• Mengendalikan kes-kes berkaitan pemecatan, salah laku dan pemecatan yang tidak adil.
• Membantu menyediakan dokumentasi untuk kes Pejabat Buruh (JTK) atau Mahkamah Perusahaan jika diperlukan.

8. Lain-lain

• Menyokong Pembantu HR, untuk urusan Pekerja Asing (Masih mengajar Pembantu HR untuk sebarang isu berkaitan Pekerja Asing)
• Membantu Pengurus HR dalam perancangan tenaga kerja dan aktiviti operasi HR

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Snek percuma / Waktu gembira
• Aktiviti pasukan tetap
• Insurans perubatan
• Latihan dan pembangunan berbayar
• Elaun untuk pendidikan berterusan

主要職責

人力資源運營

• 監督員工記錄、考勤和休假管理

• 準備並核對薪資資料（加班費、津貼、現場獎勵）

• 獨立進行新進員工入職培訓及簡報工作

• 處理員工諮詢並解決人力資源相關問題

• 透過招聘機構和線上招聘廣告尋找候選人

現場激勵與技術人員管理

• 管理和核實技術人員的現場獎勵申請

• 與專案/現場團隊密切聯絡，進行核實

• 確保提交內容準確、完整、及時

• 保持適當的追蹤和報告

旅行與物流協調

• 管理員工的航班預訂、住宿和後勤安排

• 與專案團隊密切協調差旅安排

• 確保成本控制和適當的審批流程

• 必要時處理緊急/臨時旅行安排

行政及營運支持

• 支援辦公室行政管理和文件控制

• 協調內部訓練、會議和公司活動

合規與報告

• 確保人力資源流程符合公司政策和地方法規。

• 準備人力資源報告（人力、報銷、考勤）

• 妥善保存相關文件以備審計之用

要求：

• 人力資源、工商管理或相關領域的文憑/學位

• 至少2至5年人力資源及行政相關經驗

• 熟悉薪資處理、報銷和津貼流程

• 能夠獨立工作

• 較強的協調能力、問題解決能力及多工處理能力

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險（包括牙科和眼科）
• 合約及績效獎金
• 團體人身意外保險
• 團體定期壽險及重大疾病保險

1. 招募與入職

• 協助發布招募廣告和安排面試。
• 篩選履歷並協調面試安排。
• 準備錄用通知書和僱傭合約。
• 協助新進員工完成入職流程。

2. 員工記錄和文件（本地員工）

• 維護和更新員工個人檔案和人力資源資料庫。
• 確保員工記錄準確且及時更新。
• 準備人力資源信函，例如確認信、警告信和就業證明。
• 管理公司的休假管理和考勤監控系統。

3. 工資和考勤支援（總體）

• 監控員工出勤、加班和休假狀況
• 協助收集考勤記錄和請假申請。
• 提供相關的員工數據，以協助薪資計算。
• 監控員工休假狀況並保存休假記錄。

4. 人力資源管理

• 處理一般人力資源行政事務。
• 協助組織培訓計畫和人力資源活動。
• 維護人力資源政策、程序和文件。

5. 合規與員工支持

• 確保人力資源實務符合公司政策和勞動法。
• 協助員工處理與人力資源相關的諮詢。
• 必要時協助處理紀律程序並做好相關文件記錄。

6. 培訓與發展

• 根據部門要求確定員工培訓需求。
• 協調內部和外部培訓計劃。
• 維護員工訓練記錄和訓練矩陣。
• 申請並領取補助金 – 人力資源發展部

7. ER/IR

A) 員工關係管理

• 維護員工與管理階層之間的良好關係。
• 處理員工投訴、不滿和工作場所問題。
• 向員工講解公司政策和流程。
• 協助人力資源部門營造正向的工作環境。

B) 勞資關係合規性

• 確保公司行為符合1955年《僱傭法令》和馬來西亞勞動法規。
• 處理與解僱、不當行為和不公平解僱相關的案件。
• 如有需要，協助準備勞動局（JTK）或工業法庭案件的相關文件。

8. 其他

• 協助人力資源助理處理外籍員工相關事宜（繼續指導人力資源助理處理任何與外籍員工相關的問題）
• 協助人力資源經理進行人力規劃和人力資源營運活動

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展
• 繼續教育津貼

WHAT YOU’LL DO

The HR Admin Specialist supports efficient HR operations by administering the full colleague and candidate lifecycle, from recruitment and pre-boarding through to payroll inputs and exit. You enable HR systems accuracy, translations, and smooth day-to-day People service delivery across the market. 

You are a detail-oriented and dependable HR professional who brings accuracy, discretion, and a collaborative spirit to support multiple HR functions. By acting in line with our Values, having a growth mindset, and acting as a role model, you contribute to H&M’s business success through people engagement. At H&M, WHAT you do is as important as HOW you do it.

You will:

• Manage onboarding, offboarding, and lifecycle documentation for Store Managers and Support Office colleagues, providing standardized templates for execution.
• Create and maintain accurate employee records in HRIS systems (SuccessFactors), conducting regular data hygiene checks and system housekeeping.
• Handle day-to-day HR queries from colleagues and managers within established local labour law frameworks.
• Draft and support ER case documentation and coordinate exit interview logistics.
• Coordinate the localization and translation of HR content using AI tools, collaborating with local teams for accuracy and brand alignment.
• Support HR audits and vendor billing management while continuously driving operational workflow improvements.

WHO YOU’LL WORK WITH

As an HR Admin Specialist, you’ll work closely with People Function colleagues, Support Office colleagues, and Store Managers to ensure smooth processes and reliable service delivery.

This role reports to the Payroll Manager.

WHO YOU ARE

We are looking for people with...

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or maintaining employee data records.
• Proficiency in HRIS tools (SuccessFactors or equivalent) and advanced MS Office 365 skills.
• Required proficiency in English.
• Experience supporting payroll or rewards processes is a plus.

And people who are...

• Highly organized with strong administrative skills and strict attention to detail and accuracy.
• Excellent communicators capable of cross-functional collaboration and stakeholder management.
• Discreet with a proven ability to handle highly sensitive and confidential information.
• Digitally savvy and comfortable working with HR systems, automation, and AI tools to improve efficiency and accuracy.
• True ambassadors of our Values, acting with a collaborative, proactive, and improvement-oriented mindset.

About the Role

We are looking for an enthusiastic and proactive HR Intern to support our People Engagement & Learning initiatives. This internship offers hands-on exposure to employee engagement, learning and development, wellness programs, corporate events, and HR operations. The intern will work closely with the HR team to create meaningful employee experiences while gaining practical HR knowledge in a dynamic and growing organization.

Key Responsibilities

Employee Engagement & Culture

• Assist in planning and coordinating employee engagement activities, wellness programs, festive celebrations, and company events.

• Support company-wide initiatives such as Sports Day, Annual Dinner, CSR activities, and culture-building programs.

• Prepare event communications, registration forms, attendance tracking, and post event reports.

• Coordinate logistics, venue arrangements, participant registration, and vendor communications.

• Assist in designing employee surveys and compiling survey results.

• Support internal communication campaigns and employee announcements.

Learning & Development

• Assist in coordinating training programs, workshops, webinars, and learning initiatives.

• Manage training registrations, attendance records, and training evaluations.

• Coordinate with training providers, participants, and internal stakeholders.

• Support HRDC claim documentation and training administration.

• Update and maintain training records, trackers, and learning databases.

• Assist in preparing training materials, certificates, and learning reports.

HR Administration

• Maintain organized filing and documentation for engagement and training activities.

• Assist with data entry, report preparation, and HR-related administrative tasks.

• Support employee onboarding activities and orientation sessions when required.

• Perform other HR-related duties and special projects assigned by the supervisor.

• Currently pursuing Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, Communications, or related fields.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).

• Familiarity with Canva, Microsoft Forms, or design tools will be an added advantage.

• Strong organizational and multitasking skills.

• Good communication and interpersonal skills.

• Detail-oriented, proactive, and willing to learn.

• Able to work independently and collaboratively in a team environment.

Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:

• Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash
• Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You Will

• Conduct end-to-end transaction investigations from the detection of unusual activities, to the analysis and documentation and submission of Suspicious Matter Reports (“SMR”) for lodgment to the relevant authorities.
• Have a strong knowledge of AML/CTF, KYC, Sanctions and apply a broader financial crime lens to assess and mitigate the relevant risks
• Review and assess alerts generated by our transaction monitoring and screening systems. Require a good level of analytical skill to detect unusual or suspicious transactions and escalate potential hits. Analysts may also be required to send requests for further information from customers.
• Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
• Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard the company’s and users’ interests.
• Perform any other ad-hoc legal/compliance duties.
• Must be able to support Australian business days

You Are

• Compliance & Risk enthusiast – you have racked up at least 2 - 3 years of experience in a Financial Crime, AML/CTF or Fraud Risk role, ideally within the financial services or payment industry. Relevant knowledge on payments-related regulations in Malaysia & Australia will be a plus. 
• Analytical & detail-oriented thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business problems with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
• Travel enthusiast – you are a passionate traveller and understand the psychology of travellers, in particular when it comes to overseas spending behaviour and its associated risks.
• Fearless self-starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale is logical and sound. You do not mind getting your hands dirty in order to get things done on a tight timeline.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.