Company Background

Yonyou Network Technology Co., Ltd. is a leading provider of enterprise management software, ERP, and cloud computing solutions in Asia. With over 30 years of industry expertise, Yonyou serves millions of enterprises worldwide, helping them digitally transform their business operations through innovative and localized ERP and cloud products.

Today, we are building a strong local team. We are looking for dedicated professionals who are passionate about technology, enjoy solving complex business problems, and want to contribute to a collaborative and growth-oriented environment.

Job Summary

Support the HR and administrative team in daily operations, including recruitment, employee documentation, and office administration. This internship provides hands-on exposure to HR practices and workplace management in a professional environment.

Key Responsibilities

• Assist in recruitment activities, including screening resumes and coordinating interviews
• Support onboarding processes and preparation of employee documentation
• Maintain and update employee records and HR databases
• Handle general administrative tasks such as filing, data entry, and coordination
• Assist in organizing company activities and internal communications
• Ensure proper documentation and compliance with company policies

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in HR, Business Administration, or related fields
• Good communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Responsible, detail-oriented, and able to handle confidential information
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic understanding of HR functions and labor practices
• Experience in administrative tasks or event coordination is an advantage

The Perks

• Mentorship, Training & Skill Development: Learn directly from experienced seniors with structured guidance and continuous skill development opportunities to advance your career
•  Easy Commute: Office strategically located near MRT and LRT stations
• Work-Life Balance: Regular team-building and sports activities
•  Professional Culture: A young, open environment free from office politics

Responsibilities:

1. Audit Responsibilities

• Assist in planning, executing, and completing statutory audits and internal audits according to audit standards.
• Perform audit testing, verify financial records, and ensure compliance with accounting principles (e.g. MFRS/IFRS).
• Prepare audit working papers, documentation, and supporting schedules.
• Identify and communicate accounting or audit issues to the Audit Senior or Manager.
• Ensure audit assignments are completed within the allocated time and budget.
• Liaise with clients to obtain necessary information for audit purposes.
• Prepare draft audit reports and financial statements.

1. Tax Responsibilities:

• Assist in preparing and filing corporate and individual tax returns.
• Support in tax computation, tax planning, and compliance with local tax laws and regulations (e.g. LHDN in Malaysia).
• Maintain proper documentation and ensure timely submission of tax forms.
• Handle basic tax correspondence and communicate with clients on tax-related queries.
• Keep updated with changes in tax regulations and accounting standards.

1. General:

• Collaborate with team members and maintain good working relationships with clients.
• Support seniors or managers in any ad-hoc audit or tax assignments.
• Uphold professional ethics, confidentiality, and integrity in all work processes.

Requirements:

• Bachelor’s Degree / Diploma in Accounting, Finance, or related field.
• Preferably pursuing or completed professional qualifications (e.g. ACCA, CPA, MICPA).
• Strong knowledge of accounting principles and basic tax regulations.
• Proficient in Microsoft Office (Excel, Word) and accounting/audit software (e.g. SQL, Audit Express, CaseWare).
• Good analytical, organizational, and time management skills.
• Strong attention to detail and accuracy.
• Able to work independently and as part of a team under minimal supervision.
• Fresh graduates are encouraged to apply; training will be provided.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Huraian Kerja

■Operasi Pejabat & Hal Ehwal Am

-Menyokong operasi pejabat, perolehan peralatan, pembaikan & penyelenggaraan, kontrak perkhidmatan dll.

-Menguruskan penerbangan/hotel untuk perjalanan perniagaan

-Menangani sebarang tugas ad-hoc seperti yang diarahkan oleh Ketua Pegawai Eksekutif

■Sokongan Sumber Manusia

-Membantu penyelarasan pengambilan pekerja seperti pengaturan temu duga atau sokongan onboarding

-Menyelesaikan peraturan pekerja, kebajikan dan perkara berkaitan

-Mengekalkan data HR dan berhubung dengan vendor perkhidmatan pihak ketiga

■Sokongan Perakaunan

-Menyokong vendor pihak ke-3 dengan penutupan perakaunan bulanan

-Berhubung dengan pasukan kewangan Jepun untuk akaun yang disatukan

■Sokongan Logistik

-Menyokong operasi penyelarasan import termasuk penjadualan penghantaran, pengesanan inventori, komunikasi vendor dll.

■WAJIB ADA:

-Lebih daripada 3 tahun pengalaman bekerja dalam bahagian back-office seperti HR, perakaunan, hal ehwal am

-Kefasihan berbahasa Inggeris dan tahap komunikasi bahasa Jepun yang melebihi tahap harian

Pautan Mohon: https://jobs.persolmalaysia.com/detail/38546?apply_id=38546&utm_source=jobstore&utm_medium=sponsored

E-mel Perhubungan: jean.lee@persolapac.com

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

Job Description

■Office Operation & General Affairs

-Support office operation, equipment procurement, repair & maintenance, service contract etc.

-Arrange flights/hotels for business trips

-Address any ad-hoc duty as assigned by CEO

■Human Resources Support

-Assist recruitment coordination such as interview arrangement or onboarding support

-Address employee rules, welfare and its related matters

-Maintain HR data and liaise with 3rd party service vendor

■Accounting Support

-Support the 3rd party vendor with monthly accounting closing

-Liaise with Japanese finance team for consolidated accounts

■Logistics Support

-Support import coordination operations including shipment scheduling, inventory tracking, vendor communication etc

■MUST TO HAVE:

-More than 3 years of working experience in the back-office set-up such as HR, accounting, general affairs

-Fluency in English and more than daily communication level of Japanese

Apply Link: https://jobs.persolmalaysia.com/detail/38546?apply_id=38546&utm_source=jobstore&utm_medium=sponsored

Contact Email: jean.lee@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位概述

協助人力資源和行政團隊處理日常事務，包括招募、員工檔案管理和辦公室行政事務。本次實習將提供在專業環境中實踐人力資源工作和職場管理的機會。

主要職責

• 協助招募工作，包括篩選履歷和協調面試。
• 協助入職流程和員工文件準備工作
• 維護和更新員工記錄和人力資源資料庫
• 處理一般行政事務，例如文件歸檔、資料輸入和協調工作
• 協助組織公司活動和內部溝通
• 確保文件記錄完整併遵守公司政策

要求

• 目前正在攻讀人力資源、工商管理或相關領域的文憑或學士學位
• 良好的溝通和人際交往能力
• 較強的組織與時間管理能力
• 精通微軟辦公室軟體（Word、Excel、PowerPoint）
• 責任感強，注重細節，能處理機密訊息
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 對人力資源職能和勞動實務有基本的了解
• 有行政工作或活動協調經驗者優先考慮

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

職位描述

■辦公室運作及一般事務

-支援辦公室營運、設備採購、維修保養、服務合約等。

-安排商務旅行的機票/飯店

- 處理執行長指派的任何臨時性任務

■人力資源支持

-協助招募協調工作，例如安排面試或入職支持

-處理員工規章制度、福利及相關事宜

-維護人力資源資料並與第三方服務供應商聯絡

■會計支持

-協助第三方供應商完成每月會計結算。

-與日本財務團隊聯絡，處理合併帳目事宜。

■後勤支援

-支援進口協調操作，包括出貨安排、庫存追蹤、供應商溝通等。

■必備：

- 擁有三年以上後台辦公室經驗，例如人力資源、會計、總務等。

-英語流利，日文達到日常溝通程度以上

申請連結：https://jobs.persolmalaysia.com/detail/38546?apply_id=38546&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：jean.lee@persolapac.com

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Latihan akan disediakan. Dapatkan pengalaman langsung dalam penggajian, operasi HR dan pematuhan statutori, dengan peluang untuk berkembang menjadi peranan Eksekutif HR.

Tanggungjawab:

1. Mengekalkan rekod penjadualan pekerja dan kemas kini data sistem HR
2. Menyokong penyediaan gaji, termasuk pengesahan kehadiran dan pengiraan insentif
3. Menyokong operasi HR, termasuk onboarding, menyediakan surat dan pentadbiran pematuhan statutori
4. Menyelaras dokumentasi pekerja dan pengurusan rekod HR
5. Menyokong pasukan HR dalam pelbagai tugas pentadbiran dan operasi seperti yang diperlukan

Keperluan:

• Minimum Diploma dalam bidang HR, Pentadbiran Perniagaan atau bidang berkaitan
• Boleh berkomunikasi dalam bahasa Mandarin, Inggeris dan Bahasa Malaysia
• Celik Komputer – Microsoft Office
• Perhatian yang tinggi terhadap perincian dan kemahiran organisasi
• Kesediaan untuk belajar dan berkembang dalam kerjaya HR

Faedah & Kebaikan

• Persekitaran kerja yang mesra
• Pekerjaan yang stabil dengan perkembangan kerjaya
• Elaun perjalanan disediakan (jika perlu)
• Diskaun Pekerja untuk produk/perkhidmatan syarikat
• Ekuiti pekerja
• Pengangkutan awam berdekatan
• Kod pakaian kasual
• Budaya terbuka
• Peluang pembangunan peribadi

We are seeking a detail-oriented HR Assistant to support daily Human Resource operations, including HR system data management, payroll preparation support, employee records coordination, and HR administrative processes.

Responsibilities:

1. Maintain employee scheduling records and HR system data updates
2. Support payroll preparation, including attendance verification and incentive calculations
3. Assist HR operations, including onboarding, preparing letters and statutory compliance documentation
4. Coordinate and manage employee documentation and HR records filing system
5. Support general HR operational and administrative processes to ensure smooth daily operations

Requirements:

• Minimum Diploma graduated in HR, Business Administration or related field
• Able to communicate in Mandarin, English and Bahasa Malaysia
• Computer Literate – Microsoft Office
• Strong attention to detail and organizational skills
• Willingness to learn and grow in an HR career

Why Join Us

• Exposure to full HR operations, including payroll support, HR system management, and employee lifecycle processes
• Hands-on experience in HR administration and statutory compliance support
• Clear career progression: HR Assistant → HR Executive → Senior HR Executive
• Structured, stable, and system-driven working environment
• Strong foundation for building a long-term career in Human Resources

Perks & Benefits

• Friendly working environment
• Stable job with career growth
• Travel allowance provided (if required)
• Employee Discount on company products/services
• Employee equity
• Nearby public transport
• Casual dress code
• Open culture
• Personal development opportunities

Training will be provided. Gain hands-on experience in payroll, HR operations, and statutory compliance, with opportunities to grow into an HR Executive role.

Responsibilities:

1. Maintain employee scheduling records and HR system data updates
2. Support payroll preparation, including attendance verification and incentive calculations
3. Support HR operations, including onboarding, preparing letters and statutory compliance administration
4. Coordinate employee documentation and HR records management
5. Support the HR team in various administrative and operational tasks as required

Requirements:

• Minimum Diploma graduated in HR, Business Administration or related field
• Able to communicate in Mandarin, English and Bahasa Malaysia
• Computer Literate – Microsoft Office
• Strong attention to detail and organizational skills
• Willingness to learn and grow in an HR career

Perks & Benefits

• Friendly working environment
• Stable job with career growth
• Travel allowance provided (if required)
• Employee Discount on company products/services
• Employee equity
• Nearby public transport
• Casual dress code
• Open culture
• Personal development opportunities

公司將提供培訓。您將獲得薪資管理、人力資源營運和法規遵從方面的實務經驗，並有機會晉升為人力資源主管。

職責：

1. 維護員工排班記錄及人力資源系統資料更新
2. 協助進行薪資核算，包括考勤核實和獎金計算。
3. 支援人力資源運營，包括入職、撰寫信函和法定合規管理。
4. 協調員工文件和人力資源記錄管理
5. 根據需要協助人力資源團隊處理各種行政和營運任務。

要求：

• 人力資源、工商管理或相關專業大專學歷
• 能夠用國語、英語和馬來語溝通
• 熟練使用電腦－精通微軟辦公室軟體
• 注重細節，具備良好的組織能力
• 樂於在人力資源職涯中學習與成長

福利待遇

• 友善的工作環境
• 穩定的工作，有職涯發展前景
• 提供差旅津貼（如有需要）
• 員工購買公司產品/服務可享折扣
• 員工權益
• 附近公共交通
• 休閒著裝要求
• 開放文化
• 個人發展機會

Huraian kerja:

Kami sedang mencari Eksekutif Pengumpulan Bakat yang proaktif dan berorientasikan hasil untuk menyokong Projek Pengambilan Pekerja Besar-besaran kami. Jika anda gemar berinteraksi dengan orang ramai dan berkembang maju dalam persekitaran yang pantas, peranan ini sesuai untuk anda.

Tanggungjawab Utama:

• Cari dan saring calon untuk peranan volum tinggi (cth. kurier)
• Hubungi calon melalui panggilan, WhatsApp dan platform pekerjaan
• Menjalankan temu duga awal dan menyelaras onboarding
• Menyokong sasaran pengambilan pekerja harian dan aktiviti pengambilan pekerja
• Sertai aktiviti penjenamaan majikan, termasuk sesi TikTok Live

Apa yang Kami Tawarkan:

• Gaji dari RM2,500 dan ke atas (berdasarkan pengalaman)
• Persekitaran pasukan yang menyokong dan membantu
• Peluang untuk pertumbuhan dan kemajuan kerjaya
• Pendedahan kepada operasi pengambilan pekerja bervolum tinggi
• Aktiviti pasukan yang menarik dan budaya tempat kerja yang positif

Keperluan:

• Minimum SPM/Diploma/Ijazah dalam apa jua bidang
• Kemahiran komunikasi yang baik dan yakin dalam bertutur
• Mengendalikan pengambilan pekerja dalam jumlah besar dengan selesa
• Bersedia untuk muncul di TikTok Live untuk aktiviti pengambilan pekerja
• Mampu bekerja dalam persekitaran yang pantas

Faedah:

• Peluang untuk kenaikan pangkat
• Pembangunan profesional

Job description:

We are looking for a proactive and results-driven Talent Sourcing Executive to support our Mass Hiring Project. If you enjoy engaging with people and thrive in a fast-paced environment, this role is for you.

Key Responsibilities:

• Source and screen candidates for high-volume roles (e.g. couriers)
• Contact candidates via calls, WhatsApp and job platforms
• Conduct initial interviews and coordinate onboarding
• Support daily hiring targets and recruitment activities
• Participate in employer branding activities, including TikTok Live sessions

What We Offer:

• Salary from RM2,500 and above (based on experience)
• Supportive and helpful team environment
• Opportunity for career growth and progression
• Exposure to high-volume recruitment operations
• Engaging team activities and positive workplace culture

Requirements:

• Minimum SPM / Diploma / Degree in any field
• Strong communication skills and confident in speaking
• Comfortable handling high-volume recruitment
• Willing to appear on TikTok Live for hiring activities
• Able to work in a fast-paced environment

Benefits:

• Opportunities for promotion
• Professional development

職位描述：

我們正在尋找一位積極主動、以結果為導向的人才招募主管，以支持我們的大規模招募計畫。如果您喜歡與人溝通，並且能在快節奏的環境中茁壯成長，那麼這份工作非常適合您。

主要職責：

• 為大量工作（例如快遞員）尋找和篩選候選人
• 透過電話、WhatsApp 和招募平台聯繫候選人
• 進行初步面試並協調入職事宜。
• 支援日常招募目標和招募活動
• 參與雇主品牌推廣活動，包括TikTok直播。

我們提供的服務：

• 薪資2500令吉起（依經驗而定）
• 支持互助的團隊環境
• 職涯發展和晉昇機會
• 接觸大量招募業務
• 積極的團隊活動和良好的工作場所文化

要求：

• 最低學歷要求：SPM/文憑/學位，專業不限
• 溝通能力強，說話自信
• 能夠輕鬆應付大量招募工作
• 願意在TikTok直播中進行招募活動
• 能夠適應快節奏的工作環境

好處：

• 晉升機會
• 專業發展

Job Summary

We are looking for a detail-oriented HR Executive (Payroll) to manage end-to-end payroll processing for our retail operations, ensuring accuracy, compliance, and timely salary payments for outlet and HQ staff.

Key Responsibilities

• Process monthly payroll for retail employees, claim, including OT, allowances, commissions, incentives, and deductions.
• Ensure timely statutory submissions (EPF, SOCSO, EIS, PCB).
• Maintain accurate payroll records, attendance, and leave data.
• Handle payroll-related queries from retail staff and management.
• Prepare payroll reports and support audit or management requests.
• Ensure payroll practices comply with Malaysian labour laws and company policies.

Requirements

• Diploma / Degree in HR, Business Administration, Accounting, or related field.
• Minimum 2–3 years' experience in payroll, preferably in retail or multi-outlet environment.
• Strong knowledge of payroll calculation, statutory contributions, and labour laws.
• Detail-oriented, organized, and able to meet tight payroll deadlines.
• Familiar with Autocount.
• Good communication and teamwork skills.
• Able to work independently with minimal supervision.

Perks & Benefits

• Performance Bonus
• Central location
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Paid training and development

WHAT YOU’LL DO

The HR Admin Specialist supports efficient HR operations by administering the full colleague and candidate lifecycle, from recruitment and pre-boarding through to payroll inputs and exit. You enable HR systems accuracy, translations, and smooth day-to-day People service delivery across the market. 

You are a detail-oriented and dependable HR professional who brings accuracy, discretion, and a collaborative spirit to support multiple HR functions. By acting in line with our Values, having a growth mindset, and acting as a role model, you contribute to H&M’s business success through people engagement. At H&M, WHAT you do is as important as HOW you do it.

You will:

• Manage onboarding, offboarding, and lifecycle documentation for Store Managers and Support Office colleagues, providing standardized templates for execution.
• Create and maintain accurate employee records in HRIS systems (SuccessFactors), conducting regular data hygiene checks and system housekeeping.
• Handle day-to-day HR queries from colleagues and managers within established local labour law frameworks.
• Draft and support ER case documentation and coordinate exit interview logistics.
• Coordinate the localization and translation of HR content using AI tools, collaborating with local teams for accuracy and brand alignment.
• Support HR audits and vendor billing management while continuously driving operational workflow improvements.

WHO YOU’LL WORK WITH

As an HR Admin Specialist, you’ll work closely with People Function colleagues, Support Office colleagues, and Store Managers to ensure smooth processes and reliable service delivery.

This role reports to the Payroll Manager.

WHO YOU ARE

We are looking for people with...

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or maintaining employee data records.
• Proficiency in HRIS tools (SuccessFactors or equivalent) and advanced MS Office 365 skills.
• Required proficiency in English.
• Experience supporting payroll or rewards processes is a plus.

And people who are...

• Highly organized with strong administrative skills and strict attention to detail and accuracy.
• Excellent communicators capable of cross-functional collaboration and stakeholder management.
• Discreet with a proven ability to handle highly sensitive and confidential information.
• Digitally savvy and comfortable working with HR systems, automation, and AI tools to improve efficiency and accuracy.
• True ambassadors of our Values, acting with a collaborative, proactive, and improvement-oriented mindset.

Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:

• Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash
• Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

This growth-oriented position will have the primary responsibility of providing the full range of fund administration services to real estate clients. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Review investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liaise with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

• Provide support to the Talent Acquisition team in a wide range of recruitment related activities.

• Perform efficient interview scheduling for stakeholders in APAC regional team.

• Generation and issuance of employment contracts to candidates.

• Handle vendor invoicing and related administrative tasks.

• Ensure all systems (e.g. Smartrecruiter ATS) and trackers are correctly updated.

• Coordinate with various internal stakeholders to resolve operational issues.

• Contribute to various Talent Acquisition projects and initiatives.

The SA&I Commercial team at NIQ/GfK is dedicated to driving revenue growth, expanding market presence, and uncovering new business opportunities.  

As the growth engine of NIQ/GfK, the Sales function plays a critical role in the company’s overall success.  

In this role, you will be responsible for leading sales and renewals within your assigned portfolio—building a healthy and sustainable pipeline, identifying and developing new revenue streams, and strengthening relationships with existing clients.  

While the primary focus will be on the Finance and Tech & Durables sector, the scope of the role might extend to a few new sectors to expand.  

In your role, you would:    

• Drive sales and renewals for existing accounts for own Consumer Behavior Insights + Brand (CBI+B) scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships   
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters   
• Partner with Customer Success and other relevant teams (e.g. Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs   
• Working with Customer Success teams to ensure client satisfaction 
• Collect, analyze, act-on Voice of Customer feedback   
• Expand customer network to identify new budget holders   
• Escalate product needs and trends related to Consumer Behaviour Insights and Brand (CBI+B) products and solutions   

About you   

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You work with passion on sales opportunities, are energized by accelerating sales, uncovering opportunities, and exceeding targets. A deep understanding of the market landscape, our CBI+B products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth.    

Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.   

We are seeking a Sales Operations Associate to join our team. The role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal and external teams, and handle operational challenges effectively.

Responsibilities

1. Documentation Management

Manage and organize various sales and client-related releases/documents, ensuring they are stored correctly and easily accessible.

Implement and follow checklists, standard Sales operations operating procedures, and document tracking systems to maintain operational efficiency and quality.

Regularly review documents, reports, and communications to identify errors or discrepancies and address them promptly.

Regularly update internal stakeholders on documentation status, including risks, timelines, and necessary changes.

Provide training or guidance to team members and sales team on best practices.

2. Communication with Sales Team Leaders (Proficient Bilingual – English & Mandarin)

Collaborate with the sales team in both English and Mandarin to resolve operational issues, clarify processes, and maintain clear communication with Chinese clients.

Review, summarize, and distill complex legal, IT, or operational documents to communicate key points to the sales team.

Respond to special inquiries and requests in groups chat with sales team leaders, ensuring clarity, respect, and problem resolution.

3. Cross-Departments projects:

Coordinate cross-departmental projects, acting as a liaison between Sales, IT, Legal, Risk, and Compliance teams to ensure the seamless execution of initiatives.

Organize and facilitate meetings between relevant departments to gather requirements, share updates, and ensure alignment on project goals.

Track project milestones and deliverables, proactively identifying potential roadblocks and working with teams to find solutions.

4. Product Launch Support:

Participate in pre-launch activities for new products, including understanding and verifying product features, identifying potential issues, providing feedback, and verifying subsequent fixes.

Confirm product readiness for launch and assist in introducing new products to end-users through clear communication and support materials.

5. Case Management:

Take ownership of “Special case” management, including analyzing, replying to sales team, tracking, following up, and ensuring timely resolution of client issues or special requests.

Work with cross-functional teams (e.g., Backoffice, Risk, IT, Compliance, sales) to ensure all necessary steps are followed for case resolution, ensuring all cases are documented properly.

Handle any clients’ interests conflicts or challenging communications among sales team leaders diplomatically.

6. Leads Data Collection & Organization:

Organize leads data from various sources, ensuring accurate entry into CRM systems or databases.

Ensure all lead information (contact details, status, source, etc.) is categorized and updated regularly for easy tracking and follow-up.

Support the creation of lead reports, tracking conversion rates, lead status, and other key metrics to measure sales pipeline performance.

Ensure smooth handover of qualified leads to sales teams, keeping track of lead progress and providing updates as needed.

Work closely with sales and marketing teams to ensure lead data is aligned with campaign strategies and objectives.

• Bachelor's degree or equivalent experience finance, business operations, or a related field.
• Have 1 to 2 years experience working in the fintech industry , mainly supporting the Sales teams.
• Fresh graduates are welcome to apply.
• Proficient in both English and Mandarin, with strong written and verbal communication skills.
• Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and Word (formatting, tables, footnotes, etc.).
• Excellent time management and multitasking abilities, with a proven track record of prioritizing tasks, meeting deadlines, and managing concurrent responsibilities effectively in a fast-paced environment.
• Exceptional attention to detail and ability to handle tasks with precision.
• Leverage tools like AI, Excel, and other software to improve work efficiency, streamline processes, and enhance the quality of reports.
• Ability to think critically, problem-solve, and show initiative in seeking solutions.

We’re growing our onboarding and data implementation capabilities as more clients move onto MUFG’s platform, and we need someone who can take ownership of this critical work. In this role, you’ll lead the setup and migration of fund and client data, making sure everything is accurate, compliant, and delivered on time.

You’ll work closely with teams across the business to bring new funds live smoothly and improve how we do things along the way. Your work will directly shape the client experience at one of the most important moments in their journey with us.

What You’ll Own

• Lead end-to-end system setups and static data configuration for new fund launches and client onboarding
• Manage complex conversions, including data migration, reinitialization, and system reconfiguration
• Build and maintain accurate fund structures using offering documents and best practices
• Analyze NAV and share registry data to identify and resolve discrepancies before go-live
• Coordinate conversion plans and timelines with internal teams, keeping everyone aligned and informed
• Champion data quality by ensuring all setups meet internal standards and regulatory requirements (ISAE/SOC)
• Create and refine standard operating procedures to simplify and scale onboarding processes
• Partner with Technology and Product teams to automate and improve how client and investor data is managed

#LI-Hybrid

• Requesting appropriate AML documentation from investors in MUFG administered funds;
• Liaising with investors and clients through written communication on a periodic basis until all appropriate AML documentation has been obtained;
• Maintaining an overview of complete and incomplete AML records and ensuring action is taken to complete all AML records;
• Timely follow up on pending AML requests keeping compliance with MUFG escalation and follow up procedures;
• Maintenance and safe keeping of AML files and trackers in line with MUFG’s data policies
• Liaising with internal Investor & Client Operations teams on a regular basis and responding to AML related queries
• Ensuring queries and emails, both internally and externally, are responded to in a timely and accurate manner;
• Clearing and/or investigating/verifying possible matches as generated by MUFG application used to screen investors and associated parties against sanctions list, adverse media and PEP association lists
• Handling and escalating complex queries and complaints in accordance with company policy;
• Preparing investor files for review by the Senior Manager, Compliance or MLRO;
• Any other ad-hoc duties, as requested;

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

Location: Kuala Lumpur, Malaysia (On-site)
Language Requirement: English + Bahasa Indonesia (Preferred)

We are hiring a Product Support Associate – L1 Support to assist our customers in solving technical problems when using our products and services. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities -

• Provide prompt and effective customer support by addressing inquiries, troubleshooting issues, and resolving problems related to our products.
• Respond to customer questions, concerns, and complaints via various channels (phone, email, chat) professionally and courteously.
• Demonstrate in-depth knowledge of our products, features, functionalities, and technical specifications to assist customers effectively.
• Conduct thorough investigations and analyses of customer-reported issues, identify root causes, and provide appropriate solutions or workarounds.
• Collaborate with the technical team or escalate complex technical issues as needed, ensuring timely resolution and customer satisfaction.
• Document and track support tickets using our ticketing system, ensuring accurate and detailed records of customer interactions and issue resolution.
• Contribute to developing and maintaining product documentation, user guides, FAQs, and knowledge base articles to assist customers in self-service support.
• Deliver product training sessions remotely to educate customers on product features, best practices, and usage.
• Collaborate closely with cross-functional teams, including product development, onboarding, and sales, to communicate customer feedback, identify improvement opportunities, and advocate for customer needs.
• Monitor and track key performance indicators (KPIs) related to customer support, such as response time, resolution time, customer satisfaction, and ticket volumes.
• Continuously expand knowledge and skills through self-learning, training programs, and certifications to stay updated with product enhancements, industry trends, and new technologies.

• Minimum of 2–4 years of experience in Product Support, Customer Support, Technical Support, or similar support roles, with at least 1 year of experience in a Software/SaaS company.
• Strong technical support skills, including understanding of basic API queries, integrations, automation, and routing flows.
• Excellent verbal and written communication skills in English. Bahasa Indonesia proficiency is preferred.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexible to work on shift schedules.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

This role will work closely with the Regional Learning & Development Specialist in supporting the development, coordination, and implementation of learning programs for both employees and clients. As an L&D Associate, you will collaborate with cross-functional teams and Subject Matter Experts (SMEs) to help create engaging, organized, and impactful training experiences.

As a Learning & Development Associate, you will 

• Assist in developing digital and instructor-led training modules.
• Collaborate with Subject Matter Experts (SMEs) to translate technical knowledge into engaging learning experiences.
• Collaborate in producing courses weekly using SCORM authoring tools for external clients.
• Act as a Project Team B member, supporting the production and revision of course outputs for clients.
• Manage content uploads, updates, and organization in the LMS.
• Assist the L&D Specialist in the rollout of courses and in mapping onboarding journeys.
• Track training activities, collect feedback, and prepare basic reports.
• Provide logistical support for training rollouts.

What we are looking for - the ideal profile

• 2-5 years of relevant work experience in training, education, HR, or related fields.
• Proficiency in using Articulate as a SCORM authoring tool (e.g., Storyline, Rise).
• Highly resourceful in creating engaging and effective learning materials.
• Strong understanding of learning principles, including instructional design best practices.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office/Google Workspace; familiarity with e-learning tools is a plus.
• Good communication skills, with the ability to support training delivery and engage with learners.

In return, you will be getting

• Tackling the sophisticated people's challenges in the rapidly evolving e-commerce landscape with data insights and innovative solutions.    
• You will be joining an all-star People Team that consistently raises the bar by combining the systems and processes of a small multinational with the collaborative, innovative, and agile spirit of a startup in an ever-evolving world.
• With our team’s rapid growth and the People Team launching new initiatives to enhance both employee experience and performance, you will benefit from a wide range of opportunities for development. Our structured learning programs covering both functional skills and broader growth are designed to support you at every stage of your journey
• Our supportive culture and close collaboration between regional and local teams create a close-knit work environment which many in our team love and thrive in

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

#LI-AE1

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

Key Responsibilities

• Payroll Support: 
• Maintain accurate and timely payroll input data (new hires, leavers, promotions, allowances).
• Perform checks on HRIS changes to ensure payroll implications are accurate. 
• Run payroll simulation or pre-validation when required to ensure data accuracy. 
• Support payroll specialist with leave-related calculations. 

• Medical Benefits Administrations: 
• Administer employee benefits (enrolment, termination, changes).
• Manage claim escalations and assist in renewal.  
• Maintain benefits SOPs and track utilisation reports for insights and audits. 
• Leave Administrations & Management: 
• Review and approve leave requests that require HR validation (exceptions, manual entries, backdated submissions). 
• Manage year end leave carry-forward calculations. 
• Ensure accurate setup of public holidays across the countries (validate that country public holiday calendars align with local labor law).
• Coordinate changes immediately when the government announces special holidays. 
• Expense Claim Administration: 
• Audit employee expense claims for policy compliance.
• Review supporting documentation and resolve discrepancies.
• Respond to employee queries regarding expense claims and escalations.

Key Competencies & Skills

• Hands-on experience with payroll and HRIS systems (preferably Workday).
• Proficient in Excel/Google Sheets for reporting, and data analysis.
• High integrity and discretion in handling sensitive data.
• Strong attention to detail, accuracy, and process compliance.
• Excellent communication and coordination skills.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2–3 years of payroll experience.

Why Join Us?

• Be part of a high-growth company on a mission to revolutionize logistics in Southeast Asia.
• Work with passionate and driven individuals who believe in pushing beyond what’s ‘good enough.’
• Opportunity to grow and develop within a people-centric organization.
• Competitive salary, benefits, and learning opportunities to support your career growth.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!