About the role

About the role We are seeking an enthusiastic and detail-oriented Admin Assistant/General Clerk to join our team at Euro Code Sdn Bhd in Puchong, Selangor. This full-time position will provide vital administrative and clerical support to ensure the smooth operation of our business.

What you'll be doing Performing general office duties such as data entry, filing, photocopying, scanning, and organising documents Handling incoming phone calls, emails and correspondence in a professional and courteous manner Maintaining and updating office records, databases and filing systems Assisting with the preparation of reports, presentations and other documents Providing support to the management team as required Ordering and maintaining office supplies Supporting other ad-hoc administrative tasks as required

What we're looking for Female preferred Fresh graduates are encouraged to apply Responsible, organized, and willing to learn Must be able to speak Mandarin, Bahasa Malaysia & English Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Ability to work independently and as part of a team Adaptable to changing priorities and deadlines \

Contact person: Alfie Chua 012-256 29018

alfiechua@eurocode.com.my

Benefits:

• EPF, SOCSO & EIS

• Annual leave & medical leave

• On-the-job training provided

• Supportive and friendly working environment mic team that values collaboration and continuous improvement.

Job Responsibilities:

• Perform general administrative and clerical duties such as data entry, filing, and document management
• Handle incoming calls, emails, and correspondence in a timely manner
• Assist in preparing reports, quotations, and basic documentation
• Maintain proper records and ensure accurate filing systems
• Support daily office operations and coordinate with different departments when required
• Assist in invoicing, purchase orders, and simple accounting tasks
• Perform any other ad-hoc duties as assigned by management

Requirements:

• Minimum SPM or equivalent qualification
• Fresh graduates are encouraged to apply
• Basic computer knowledge (Microsoft Word, Excel, etc.)
• Good communication and organizational skills
• Responsible, detail-oriented, and able to work independently
• Able to start work immediately will be an added advantage

Perks & Benefits

• Personal leave
• Annual Dinner
• EPF & SOCSO
• Bonus

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

1. 透過各種管道尋找並識別新的銷售機會
2. 開發和培養潛在客戶，最終將其轉化為銷售線索
3. 提供卓越的客戶服務並與客戶建立長期合作關係
4. 深入了解公司的產品和服務
5. 與銷售團隊合作，制定並執行有效的銷售策略
6. 定期向銷售經理提供銷售報告和預測

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 遠距辦公的彈性

1. Prospecting and identifying new sales opportunities through various channels
2. Generating and nurturing leads to convert them into sales
3. Delivering excellent customer service and building long-term relationships with clients
4. Maintaining a deep understanding of the company's products and services
5. Collaborating with the sales team to develop and execute effective sales strategies
6. Providing regular sales reports and forecasts to the sales manager

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Remote work flexibility

1. Mencari dan mengenal pasti peluang jualan baharu melalui pelbagai saluran
2. Menjana dan memupuk bakal pelanggan untuk menukarkannya kepada jualan
3. Memberikan khidmat pelanggan yang cemerlang dan membina hubungan jangka panjang dengan pelanggan
4. Mengekalkan pemahaman yang mendalam tentang produk dan perkhidmatan syarikat
5. Bekerjasama dengan pasukan jualan untuk membangunkan dan melaksanakan strategi jualan yang berkesan
6. Menyediakan laporan jualan dan ramalan jualan secara berkala kepada pengurus jualan

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Insurans perubatan
• Cuti peribadi
• Fleksibiliti kerja jarak jauh

Key Responsibilities

• Invoicing & Payments: Processing vendor invoices, tracking payments, and managing accounts payable/receivable.
• Data Entry & Accuracy: Updating financial records and accounting systems with high accuracy.
• Reconciliation: Reconciling bank statements and daily financial transactions.
• Support Roles: Assisting with payroll processing, tax form preparation, and month-end/year-end closing procedures.
• Communication: Responding to vendor, client, or internal inquiries regarding billing and payment issues.
• Reporting: Preparing basic cash flow reports and financial data for management.

Requirements:

• Possess at least Diploma in Accounts or Admin or relevant field
• Knowledge of SQL system & office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.

Perks & Benefits

• Open culture
• Personal development opportunities

工作職責：

• 執行一般行政和文書工作，例如資料輸入、文件歸檔和文件管理。
• 及時處理來電、電子郵件和信件
• 協助準備報告、報價單和基本文件。
• 妥善保管記錄並確保歸檔系統準確無誤
• 支援日常辦公室運作，並在需要時與不同部門協調。
• 協助處理發票、採購訂單和簡單的會計工作
• 執行管理層指派的其他臨時性任務。

要求：

• 最低學歷要求為SPM或同等學歷
• 歡迎應屆畢業生申請
• 基本電腦知識（Microsoft Word、Excel 等）
• 良好的溝通與組織能力
• 責任感強，注重細節，能獨立工作。
• 能夠立即開始工作將是一項優勢。

福利待遇

• 個人休假
• 年度晚宴
• 僱員公積金及社險
• 獎金

職位概述

總經理負責餐廳的整體運營，包括銷售業績、獲利能力（損益表）、服務品質和團隊管理。該職位要求具備卓越的領導力、商業思維，並專注於為顧客提供始終如一的優質體驗，同時確保日常營運順暢。

主要職責

1. 營運管理

負責餐廳日常營運（前廳及後廚）

確保所有員工始終如一地遵守標準作業規程。

維持高標準的食品品質、服務和清潔度。

有效率、有效地解決營運問題

2. 銷售與業務績效

全面負責營收成長和獲利能力（損益責任）

制定並執行策略，以提高每日和每月銷售額。

監控關鍵KPI，例如平均消費、餐桌週轉率和回頭客數量。

分析銷售報告並實施改進計劃

3. 團隊管理

領導、培訓和發展餐廳團隊成員

制定員工排班表（輪班計畫）

管理員工績效、紀律和敬業度

參與新進員工的招募和入職工作

4. 客戶體驗

始終確保為客人提供卓越的體驗

專業地處理客戶投訴和回饋

提升客戶滿意度與線上評價

與老客戶建立穩固的關係

5. 成本控制與庫存

控制食品成本、飲料成本和整體營運費用

監控庫存、損耗和採購活動

與廚房團隊緊密合作，以控製成本效率

6. 合規與報告

確保遵守衛生、安全和操作標準

定期編制營運和績效報告供管理階層參考。

進行內部稽核以維持營運一致性

要求

至少5-8年餐飲業經驗

至少2-3年經理或高階經理職位經驗

較強的領導能力與人員管理能力

對損益表、成本控制和業務營運有紮實的理解

能夠在快節奏的環境中工作

精通英語和馬來語

關鍵技能

領導力與團隊管理

卓越營運

財務和商業敏銳度

客戶服務管理

問題解決與決策

工作地點：現場辦公

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間

關於該職位

職位描述：我們誠聘一位熱情細緻的行政助理/文員加入位於雪蘭莪州蒲種的 Euro Code Sdn Bhd 團隊。此全職職位將提供重要的行政和文書支持，以確保公司業務的順利運作。

您的工作內容包括：執行一般辦公室職責，例如資料輸入、文件歸檔、影印、掃描和整理文件；以專業禮貌的方式處理來電、電子郵件和信函；維護和更新辦公室記錄、資料庫和文件系統；協助準備報告、簡報和其他文件；根據需要為管理團隊提供支援；訂購和維護辦公用品；以及根據需要協助其他臨時性行政工作。

我們正在尋找：女性優先；歡迎應屆畢業生申請；需具備責任感、條理清晰、樂於學習的品質；必須能夠說普通話、馬來語和英語；熟練使用微軟辦公軟體（Word、Excel、PowerPoint）。

能夠獨立工作，也能作為團隊成員協作；能夠適應不斷變化的工作重點和截止日期。

聯絡人：Alfie Chua 012-256 29018

alfiechua@eurocode.com.my

好處：

• 公積金、社保和就業保險計劃

• 年假和病假

• 提供在職訓練

• 團隊氛圍友善互助，重視合作與持續改善。

關於該職位

職位描述：我們誠聘一位熱情細緻的行政助理/文員加入位於雪蘭莪州蒲種的 Euro Code Sdn Bhd 團隊。此全職職位將提供重要的行政和文書支持，以確保公司業務的順利運作。

您的工作內容包括：執行一般辦公室職責，例如資料輸入、文件歸檔、影印、掃描和整理文件；以專業禮貌的方式處理來電、電子郵件和信函；維護和更新辦公室記錄、資料庫和文件系統；協助準備報告、簡報和其他文件；根據需要為管理團隊提供支援；訂購和維護辦公用品；以及根據需要協助其他臨時性行政工作。

我們正在尋找：女性優先；歡迎應屆畢業生申請；需具備責任感、條理清晰、樂於學習的品質；必須能夠說普通話、馬來語和英語；熟練使用微軟辦公軟體（Word、Excel、PowerPoint）。

能夠獨立工作，也能作為團隊成員協作；能夠適應不斷變化的工作重點和截止日期。

聯絡人：Alfie Chua 012-256 29018

alfiechua@eurocode.com.my

好處：

• 公積金、社保和就業保險計劃

• 年假和病假

• 提供在職訓練

• 團隊氛圍友善互助，重視合作與持續改善。

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

JOB SUMMARY:

We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.

JOB RESPONSIBILITIES:

• Lead the development and execution of business transformation strategies aligned with organizational goals.
• Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
• Drive digital transformation, innovation, and automation across hotel operations.
• Oversee change management initiatives to ensure smooth adoption of new systems and processes.
• Collaborate with key stakeholders to align transformation efforts with business priorities.
• Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
• Provide strategic insights and recommendations to senior management on business performance and opportunities.
• Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
• Drive cost optimization initiatives while maintaining service quality and operational standards.  

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
• Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
• Proven experience in business transformation, change management, or process improvement initiatives.
• Strong analytical thinking and problem-solving skills.
• Excellent leadership and stakeholder management capabilities.
• Strong communication and presentation skills.
• Experience in hospitality industry is an added advantage.
• Results-driven with strong focus on performance improvement and cost efficiency.

PREFERRED ATTRIBUTES:

• Experience managing large-scale transformation or turnaround projects
• Exposure to digitalization, automation, or system implementation
• Strong strategic planning and execution capability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Dental insurance
• Paid training and development
• 12 rooms per night
• Staff Meal
• Telephone

工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

MAINTENANCE TECHNICIAN/FACILTIES TECHNICIAN 工务长

Responsibilities:

• Perform routine inspection and meter reading of factory facilities, including air-conditioning systems, high/low voltage electrical systems and air compressor systems

厂区设备（空调设施， 高/低压电力系统， 空压系统。。。巡查抄表）

• Responsible for maintenance and compliance of cargo lift certification

货梯证照维护

• Repair, replace or install factory facilities including lighting and power sockets

厂内硬体设施， 照明及插座损坏更换或新增

• Carry out any other tasks assigned by the supervisor

主管交办事项

Requirements:

• Chinese (Male) applicant Preferred and able to communicate in Chinese and possess basic computer skills

华裔男性优先考虑, 可以中文交流及会电脑基本操作。

• Must possess a valid driving license.

需有汽车驾照

Benefits:

• Salary 薪资 RM 3500 ~ RM 4000
• EPF/SOCSO/EIS
• Miscellaneous allowance 其他津贴（Attendance全勤/Fuel汽油/Meal餐补）
• Medical 医疗

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave

Role Purpose:

We are looking for a General Practitioner (GP) with experience or a special interest in Women and child Health to provide outpatient services in our private day clinic, focusing on high-quality and efficient women’s health care, including consultations, diagnostics, and screening services, with emphasis on timely diagnosis, appropriate management and patient education

Key Responsibilities:

· Provide general primary care consultations for adult patients within a clinic-based OPD setting.

· Conduct outpatient consultations for gynecological and obstetric conditions

· Manage common women’s health conditions including menstrual disorders, PCOS, infections, menopausal concerns, fertility concerns and low-risk pregnancy care

· Provide antenatal and postnatal care for low-risk patients

· Perform diagnostic and screening services such as Pap smears, pelvic examinations, clinical breast examinations and antenatal laboratory screening.

· Conduct basic gynecological ultrasound examinations, where certified and authorised

· Provide family planning, contraception, fertility, and menopause counseling

· Identify high-risk or complex cases and refer to specialist consultants

· Maintain accurate electronic medical records (EMR) and clinical documentation

· Comply with clinic policies, licensing requirements, and quality standards

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or women and child health

Added Advantage:

· Diploma in Obstetrics & Gynaecology (DGO)

· GP / Family Medicine qualification (MRCGP, MICGP, FRACGP, FACRRM, DABFM)

· Experience in antenatal OPD and family planning services

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Overview:

We are seeking a General Practitioner (GP) with experience or interest in Paediatrics Medicine to join our private day clinic. This is a clinic-based outpatient role providing comprehensive medical care to infants, children, adolescents, and adults, with a primary focus on paediatric care, preventive health, vaccination services, growth and development monitoring, diagnosis, treatment, and patient/parent education, within an OPD setting.

Key Responsibilities:

· Conduct thorough OPD consultations and physical examinations

· Diagnose and treat acute and chronic illnesses commonly seen in clinic practice

· Administer vaccinations as per national and recommended immunization schedules

· Monitor growth and developmental milestones, particularly in pediatric patients

· Identify, screen, and provide initial assessment for developmental concerns, including suspected autism spectrum traits, and refer patients to appropriate government or private Child Development Centres (CDC) for further evaluation and management.

· Provide guidance on nutrition, hygiene, safety, and preventive healthcare

· Counsel patients and families on disease management and healthy lifestyle practices

· Collaborate with other healthcare professionals for coordinated patient care

· Maintain accurate, timely medical and electronic medical records (EMR)

· Follow clinic protocols, infection control measures, and ethical medical practices

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent from a recognized institution

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or paediatric OPD

· Good communication skills and a patient-centric approach

Added Advantage (Not Mandatory):

· Diploma in Child Health (DCH) or equivalent

· GP / Family Medicine qualification (MRCGP, MRCP, FRACGP, FACRRM, DABFM)

· Experience in child development monitoring and preventive paediatrics

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Role Overview:

We are seeking a General Practitioner (GP) with experience or interest in Orthopaedics to assess and manage sports-related injuries and joint conditions, including minor surgical procedures, in our private day clinic. This is a clinic-based outpatient role involving assessment, diagnosis, and conservative management of sports injury–related and joint-related conditions.

Key Responsibilities:

· Conduct comprehensive OPD consultations, including physical examinations and medical history evaluation, to diagnose sports injury–related and orthopaedic conditions.

· Assess and interpret diagnostic imaging (X-rays, CT scans, MRIs) for outpatient diagnosis and treatment planning

· Develop and implement individualized treatment plans for sports injuries and joint-related conditions.

· Manage sports-related injuries and joint conditions through conservative treatment and perform minor surgical procedures within OPD scope

· Educate patients and families on diagnoses, treatment options, recovery, and preventive care

· Maintain accurate and updated medical and electronic medical records (EMR)

· Coordinate referrals with physiotherapists, diagnostic centers, and other healthcare professionals

· Participate in clinical discussions and continuous medical education activities

· Adhere to clinic protocols, medical ethics, and applicable legal regulations

· Contribute to a professional, patient-friendly clinic environment

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or sports injury/ orthopaedic OPD

· Good clinical judgement and patient communication skills

Added Advantage (Not Mandatory):

· Experience in sports injury medicine or minor procedure management.

· GP / Family Medicine qualification or FRCS (or equivalent)

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented Team Leader to oversee daily funding operations, manage escalations, and ensure smooth and compliant operational processes. You will lead and coach the team, monitor performance and service quality, resolve complex operational issues, and collaborate closely with cross-functional stakeholders including Compliance, Risk, Finance, and Customer Support. This role also involves driving process improvements, managing operational reporting, and supporting team development through training and coaching. If you are analytical, people-focused, and thrive in a fast-paced environment, we’d love to hear from you!

Job Responsibility

• Lead, coach, and supervise the daily performance of the team to ensure timely, accurate, and professional handling of funding operations, account-related inquiries, and escalated cases.
• Serve as the primary escalation point for complex operational, funding, or customer-related issues, providing guidance and resolution support to team members and stakeholders.
• Monitor team productivity, service quality, and compliance with company policies, SOPs, regulatory requirements, and internal service standards to ensure operational excellence.
• Conduct regular performance reviews, quality assessments, and coaching sessions to drive continuous improvement, employee development, and achievement of team KPIs.
• Oversee daily funding reviews, transaction processing, reconciliations, and case management activities to ensure operational accuracy, proper documentation, and timely completion.
• Analyze operational workflows, funding trends, and risk indicators to identify process gaps, operational inefficiencies, or abnormal activities, and implement corrective or preventive measures.
• Collaborate closely with internal departments including Compliance, Risk, Finance, Product, and Customer Support to resolve operational issues, improve processes, and ensure smooth cross-functional communication.
• Review and validate escalated funding investigations, risk assessments, and suspicious transaction cases, ensuring proper escalation, tracking, and resolution within established timelines.
• Prepare and maintain operational reports, performance dashboards, and management updates, providing insights and recommendations to support business decisions and risk mitigation initiatives.
• Drive continuous process improvement initiatives by identifying automation opportunities, enhancing workflows, and contributing to SOP development and operational optimization.
• Provide training, onboarding, and knowledge-sharing sessions to strengthen team competency, product knowledge, and operational readiness.

• Bachelor’s degree in Business Administration, Finance, Banking, Operations Management, or a related field preferred.
• Minimum 3-5 years of experience in fintech or financial services industries, with a focus on supporting Sales and Account Manager is required , at least 1–2 years in a leadership or supervisory role.
• Strong understanding of funding operations, transaction processing, reconciliations and operational workflows.
• Proven experience handling escalations, resolving complex operational or customer-related issues, and making sound decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify operational gaps, investigate abnormalities, and recommend effective solutions independently.
• Excellent leadership, coaching, and people management skills with the ability to motivate, guide, and develop team members effectively.
• Strong communication and interpersonal skills with the ability to collaborate professionally across multiple departments and stakeholder levels.
• Ability to manage multiple priorities in a fast-paced environment while maintaining service quality and operational efficiency.
• Proficient in Microsoft Office applications, especially Excel, and comfortable working with operational systems, CRM platforms, or ticketing tools.
• Experience with Zendesk, payment systems, CRM platforms, or trading systems will be an added advantage.
• Strong sense of ownership, accountability, professionalism, and customer service orientation.
• Willingness to work on rotational shifts, weekends, or public holidays if operationally required.

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The Director, Facilities & GA – APAC is responsible for leading and managing all facilities and workplace operations across the Asia-Pacific region except Japan and reporting to the General Affairs Global Head.

This role ensures safe, compliant, cost-effective, and scalable facilities operations that support business growth, workforce needs, and corporate standards, while partnering closely with HR, Finance, IT, EHS, and regional/site leadership.

Key Responsibilities

Regional Facilities Leadership

• • Provide strategic and operational leadership for all facilities activities across APAC sites (offices, R&D, manufacturing-related offices, and other locations)
  • Develop and execute regional facilities strategies aligned with global policies and business objectives
  • Act as the regional point of contact for facilities-related decision-making and escalation

Facilities Operations & Maintenance

• Oversee day-to-day facilities management, including building operations, maintenance, security, cleaning, catering, and vendor services
• Ensure consistent service levels and operational excellence across all APAC locations
• Drive standardization of processes, contracts, and service models across the region

Workplace Strategy & Projects

• Lead office openings, closures, consolidations, relocations, and expansions
• Manage workplace-related capital projects, including fit-outs, renovations, and infrastructure upgrades
• Support workplace strategy initiatives such as back-to-office programs, hybrid working environments, and space optimization

Financial & Vendor Management

• Own and manage the APAC facilities budget (Opex and Capex), including forecasting and cost control
• Lead vendor sourcing, contract negotiation, and performance management
• Identify cost-saving opportunities while maintaining required service quality and compliance

Compliance, Employee Health & Safety and Risk Management

• Ensure compliance with local regulations, company policies, and global EHS standards
• Partner with EHS teams to manage workplace safety, emergency preparedness, and risk mitigation
• Oversee audit readiness and corrective actions related to facilities and workplace compliance

Stakeholder & Cross-Functional Collaboration

• Serve as a key business partner to HR, Finance, IT, Legal, Procurement, and site leaders
• Communicate effectively with senior leadership on regional facilities status, risks, and initiatives
• Support talent growth, engagement, and productivity through effective workplace solutions

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a detail-oriented and proactive team member to support our Account Managers and assist with escalated customer issues. You’ll collaborate with internal teams, follow standard procedures, and help resolve complex problems independently. This role requires strong analytical skills, clear communication, and the ability to balance compliance with business needs. You'll also document actions, share feedback for improvement, and develop deep product knowledge to support the wider team. Elevate your career with us – apply now for a dynamic role in a thriving industry!

Job Responsibility

• Provide prompt and professional support to Account Managers via email, with occasional direct communication with customers for escalated issues.
• Collaborate effectively with internal departments to address questions and align on account-related matters.
• Strong analytical skills with the ability to troubleshoot and resolve complex issues effectively and independently.
• Enforce company policies and determine when exceptions are appropriate, balancing business objectives with compliance.
• Follow established SOPs meticulously to ensure consistent, accurate task execution.
• Maintain a sense of urgency and professionalism when responding to internal or external queries.
• Record and document all actions taken to ensure transparency and accountability.
• Actively share feedback within the team and with relevant departments when identifying operational inefficiencies or process-related issues to support continuous improvement and enhance the customer experience.
• Develop deep knowledge of company products and services to serve as a subject matter expert and resource for others.  

• Minimum 2 years of experience in the brokerage or financial services industry, with a focus on supporting Sales and Introducing Brokers (IBs).
• Fluent in English and Mandarin Chinese, with the ability to communicate effectively in both written and spoken form.
• Professional demeanor with a customer-first mindset.
•  Excellent communication skills, including the ability to explain complex issues clearly and propose alternative solutions where applicable.
• Demonstrates a positive attitude and a proactive approach to problem-solving.
• High attention to detail and ability to follow structured procedures with consistency.
• Proven ability to work cross-functionally and communicate effectively with different teams.
• Intermediate to advanced proficiency in Microsoft Excel.
• Familiarity with platforms such as Copy Trading, MAM, and CRM systems is preferred.
• Flexible with working hours, including rotational shifts and holidays/rest days that may vary.

• Follow safety rules and actively participate in all tasks intended to make workplace safer.
• load small addition in mixer.
• operate control room.
• operate packing machine.
• Operate forklift
• perform pallet wrapping and labelling.
• deliveries/unloading
• Contribute to preventive maintenance activities.   

• To supervise day-to-day production & maintenance activities to achieve the desired product quality, productivity and maintenance department
• To carry out 5S job in the plant
• Follow safety rules and actively participate in all tasks intended to make the workplace safer.
• Operate control room / packing machine / forklift / shovel loader
• Perform pallet wrapping and labelling.
• Loading and unloading of the goods
• To carry out basic plant repair and maintenance under supervision
• Housekeeping of the plant

The GL Specialist is handling all Accounting activities of the FEC. This include various tasks which are the basis for Corporate and statutory reporting as well as legal requirements. He/she acts for specific topics as a contact for the Controlling departments of Branded Consumer, Food Solutions, Food Ingredients and Operations (MU’s), local HR, local Tax people as well as Corporate functions.

RESPONSIBILITIES / KEY ACTIVITIES:

• Support Marketing & Sales Unit and Manufacturing Unit in accounting activities
• Liaise with external service provider for relevant outsourced accounting activities
• Timely and adequate monthly creation and reporting of P&L, balance sheets IFRS and set up of financial reporting statements according statutory accounting rules
• Process accurately.
• Provide analytical support and data.
• Work in a timely and consistent manner.
• Apply and check against standard company procedures.
• Prepare reliable forecasts and track and report on variances in the process.
• Analyze issues and risks that require additional investigation by performing thorough analysis in conjunction with project teams.
• Executes ad-hoc analyses for business needs and/or pro-actively.
• Maintain fully compliance to internal control framework.
• Control and report on operational expenses of the clustered shared services team.

Main Tasks

• Follow safety rules and actively participate in all tasks intended to make workplace safer.
• load small addition in mixer.
• operate control room.
• operate packing machine.
• Operate forklift
• perform pallet wrapping and labelling.
• deliveries/unloading in day shift
• Contribute to preventive maintenance activities.   

 Others

• Any other tasks assigned from time to time

Security

• Maintain Sika information with appropriate secrecy and adhere to policies regarding confidential information
• Maintain confidentiality of formulation at all times