製造業/上市公司

工作地點 : 加影雙溪蔡

每週工作 5 天

薪資依經驗而定（5000-8000令吉）

職位描述：

• 管理工廠所有設備和設施的預防性和預測性維護計畫的規劃、實施和監控。

• 協調並監督外部維修承包商和供應商的工作

• 識別並排除設備和設施故障，並及時採取糾正措施。

• 確保所有維護活動均符合相關的安全、環境和品質標準

• 維護詳細的維護活動和資產性能記錄

• 為生產團隊提供設備操作和維護的技術支援和指導

• 與工程團隊合作，實施持續改善計劃

職位要求：

• 機械工程、電機工程或設施工程相關學位或文憑

• 至少5年類似設施或工程管理職位的工作經驗，最好是在製造業環境中

• 具備紮實的預防性和預測性維護最佳實務知識

• 精通工程圖、圖表和規範的閱讀和理解。

• 優秀的問題解決、分析與決策能力

• 具備良好的溝通和人際交往能力，能夠與技術和非技術利害關係人進行有效溝通。

• 能夠獨立工作，也能作為團隊成員合作

• 現有1個空缺職位

福利待遇

• 休閒著裝要求
• 定期團隊活動
• 個人休假

Responsibilities:

• Installs and repairs electronic equipment, such as computer, kiosk and precision devices for Financial Institutions.
• Studymanuals, and other specifications to familiarise installation procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates system to demonstrate equipment and to analyze malfunctions.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

• Requirements: Proven work experience as on site service technician.
• Extensive knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave

職位描述

職位：現場工程師

地點：砂勞越州美里

報告對象：營運主管

職位描述

• 在進行新系統安裝或現有系統搬遷之前，需進行現場勘察。
• 在客戶現場安裝和配置固定天線和自動追蹤VSAT系統。
• 排除VSAT鏈路故障，並依照客戶合約進行定期預防性維護。
• 在鑽井平台移動期間監控船上鏈路性能，並在必要時重新定位VSAT系統。
• 安裝前對設備進行準備和測試。
• 每項工作完成後，編制時間順序報告、服務報告和設備清單。
• 熟悉路由器、多工器、數據機、RFT 和其他相關電信設備。

要求

• 必須擁有電腦科學或網路工程專業的學士學位或文憑。

（電腦/電信）最好是衛星通訊方向。

• 必須具備網路技術技能－TCP/IP、思科VOIP、思科QoS以及無線和資料終端連線。
• 身體健康，符合取得海上作業安全護照的條件。
• 優先考慮應屆畢業生或至少有一年工作經驗者。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會
• 牙科保險
• 視力保險

職責：

• 為金融機構安裝和維修電子設備，例如電腦、自助服務終端和精密設備。
• 學習手冊和其他規範，以便熟悉安裝程序。
• 根據製造商的規格說明，進行設備的安裝或監督安裝。
• 作業系統以演示設備並分析故障。
• 與工程人員協商解決系統運作和維護中出現的異常問題。

• 要求：具備現場服務技術員的實際工作經驗。
• 具備豐富的設備控制和故障排除方法/技能知識。
• 優秀的分析和解決問題的能力。
• 以客戶為中心，具備有效的溝通技巧。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 個人休假

Job Requirement

• Degree / Diploma in Mechanical Engineering
• Min 1 year experience in project planning and management
• Computer literate MS Excel / Words / Autocad / Scheduling Software
• Excellent problem-solving skills and attention to detail.

Job Responsibility/Job Description

• Report the site progress of the project and update the daily record via in house mobileManage and coordinate project activities including planning, system design, procurement & proper implementation on site.
• Coordinating with main contractor and manage project to achieve completion target.
• To prepare shop drawing, material submission, work method statement & installation check list
• Material planning & procurement to ensure continuity and smooth works on site
• To perform testing & commissioning and keep all the records
• Preparing O&M (operation & maintenance manual) and handover the project to clients
• Attend site meeting and monitor site work progress, sub-con & workers attendance application daily
• Preparing & Submit Monthly Progress Claim

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

1) Understand customer need and requirements to develop effective quality control process.

2) Devices and review specifications for products or processes.

3) Set requirement for raw material or intermediate products for suppliers and monitor their 

   compliance.

4) Supervise inspector, technician and others staff and provided guidance and feedback.

5) Oversee all product development procedures to identify deviations from quality standard.

6) Approve the right product or reject defectives.

7) Keep accurate documentation and perform statistical analysis.

8) To make sure QMS procedure run correctly.

9) Responded quality issue from customer.

10) Conduct and monitor quality staff duties / activities.

11) Verifies to all docs inspection records (IQC,IPQC,OQC)

12) Review for quality improvement plan / continues improvement.

13) To make sure production must follow WI in production.

14) Conduct and training subordinates for skill progress.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

• Identify potential new prospects and market opportunities for sales throughout the industrial markets in the Malaysia
• As the Sales Engineer, will possess the technical aptitude to support and introduce BöttcherTec rubber compound solutions 
• Identify, open and close new customer & application opportunities
• Develop and maintain key strategic customer relationships on an ongoing basis
• Clearly communicate customer needs to General Manager
• Confer with customers to assess needs and to determine rubber compound requirements
• Develop and deliver professional sales proposals
• Maintain accurate sales forecast to aid in resource planning and execution
• Develop both strategic and tactical sales plans
• Promote the company and its capabilities by attending trade shows and industry conferences when necessary
• Apply working knowledge of the BöttcherTec to identify and evaluate potential customer applications and make recommendations accordingly.

Qualifications

• Self-motivated sales hunter with territory development experiences
• Results oriented with a positive and willing attitude to help develop a new product to customers 
• Able to present in front of customers, presentation and generating an interest BöttcherTec compound technology will be introduced and sold into
• Great listening skills, ability to decipher customer needs
• Strong written, verbal, and presentation skills
• Creativity thinker with ability to visualize solutions
• Willingness to travel up to 50% of the time within Malaysia
• Technical aptitude preferred

Education and Experience

• Bachelor's degree in a technical discipline
• 1-3 years sales experience in industrial preferred. Fresh graduates may apply
• Technical sales ability calling into Quality/Operations and or Production Manufacturing
• Detail oriented, organized, self-motivated, proactive and reliable
• Ability to manage multiple projects simultaneously
• Team player willing to adapt as needs require and as the organization grows.
• Coordinate communication with members of the sales team and other departments to meet specific client requirements
• Ability to analyse, understand and present technical product specifications
• Ability to showcase BöttcherTec to manufacturing/production floor
• Must have strong writing and speaking skills to present complex concepts in a clear manner to various audiences

COMPENSATION & BENEFITS: Compensation will be commensurate with experience including a base salary, bonus opportunity & monthly sales incentives

Responsibilities

• Identify potential new prospects and market opportunities for sales throughout the industrial markets in the Malaysia
• As the Sales Engineer, will possess the technical aptitude to support and introduce BöttcherTec rubber compound solutions 
• Identify, open and close new customer & application opportunities
• Develop and maintain key strategic customer relationships on an ongoing basis
• Clearly communicate customer needs to General Manager
• Confer with customers to assess needs and to determine rubber compound requirements
• Develop and deliver professional sales proposals
• Maintain accurate sales forecast to aid in resource planning and execution
• Develop both strategic and tactical sales plans
• Promote the company and its capabilities by attending trade shows and industry conferences when necessary
• Apply working knowledge of the BöttcherTec to identify and evaluate potential customer applications and make recommendations accordingly.

Qualifications

• Self-motivated sales hunter with territory development experiences
• Results oriented with a positive and willing attitude to help develop a new product to customers 
• Able to present in front of customers, presentation and generating an interest BöttcherTec compound technology will be introduced and sold into
• Great listening skills, ability to decipher customer needs
• Strong written, verbal, and presentation skills
• Creativity thinker with ability to visualize solutions
• Willingness to travel up to 50% of the time within Malaysia
• Technical aptitude preferred

Education and Experience

• Bachelor's degree in a technical discipline
• 1-3 years sales experience in industrial preferred. Fresh graduates may apply
• Technical sales ability calling into Quality/Operations and or Production Manufacturing
• Detail oriented, organized, self-motivated, proactive and reliable
• Ability to manage multiple projects simultaneously
• Team player willing to adapt as needs require and as the organization grows.
• Coordinate communication with members of the sales team and other departments to meet specific client requirements
• Ability to analyse, understand and present technical product specifications
• Ability to showcase BöttcherTec to manufacturing/production floor
• Must have strong writing and speaking skills to present complex concepts in a clear manner to various audiences

COMPENSATION & BENEFITS: Compensation will be commensurate with experience including a base salary, bonus opportunity & monthly sales incentives

職責

• 識別馬來西亞工業市場潛在的新客戶和銷售機會。
• 作為銷售工程師，您將具備支援和推廣博徹泰克橡膠化合物解決方案的技術能力。
• 識別、開啟和促成新的客戶和應用機會
• 持續發展並維護關鍵策略客戶關係
• 向總經理清楚傳達客戶需求
• 與客戶溝通，評估需求並確定橡膠配方要求
• 撰寫並提交專業的銷售方案
• 保持準確的銷售預測，以輔助資源規劃和執行。
• 制定策略性和戰術性銷售計劃
• 必要時參加貿易展覽會和行業會議，以宣傳公司及其能力。
• 運用對 BöttcherTec 的了解，識別和評估潛在客戶的應用，並據此提出建議。

資格

• 具有區域拓展經驗的積極主動的銷售精英
• 結果導向，積極主動，樂於助人，致力於為客戶開發新產品。
• 能夠面向客戶進行演示，透過展示並激發客戶對博特徹泰克複合技術的興趣，將向客戶介紹並銷售該技術。
• 優秀的傾聽能力，能精準掌握客戶需求
• 優秀的寫作、口語表達和演講能力
• 具有創造性思維，能夠形象化地提出解決方案。
• 願意在馬來西亞境內出差，出差時間最多可達50%。
• 優先考慮具備技術能力者

教育和經驗

• 技術學科的學士學位
• 有1-3年工業銷售經驗者佳。應屆畢業生亦可申請。
• 技術銷售能力，能夠聯繫品質/營運和/或生產製造部門。
• 注重細節、做事有條理、積極主動、自我激勵且可靠
• 能夠同時管理多個項目
• 具有團隊合作精神，能夠根據需求和組織的發展而做出調整。
• 協調與銷售團隊成員和其他部門的溝通，以滿足客戶的特定需求。
• 能夠分析、理解並呈現技術產品規格
• 能夠向製造/生產車間展示 BöttcherTec 技術
• 必須具備優秀的寫作和口語能力，能夠以清晰的方式向不同的受眾群體闡述複雜的概念。

薪資福利：薪資將根據經驗而定，包括基本薪資、獎金機會和每月銷售激勵。

1）了解客戶需求和要求，以製定有效的品質控制流程。

2) 產品或製程的設備和審查規範。

3）設定對供應商的原料或中間產品需求並監控其供應。

遵守。

4）監督檢查員、技術員和其他工作人員，並提供指導和回饋。

5）監督所有產品開發流程，以發現與品質標準的偏差。

6）核准合格產品或拒絕不合格產品。

7）保持準確的記錄並進行統計分析。

8）確保品質管理體系程式正確運作。

9）回應了顧客提出的品質問題。

10）進行和監督品質員工的職責/活動。

11）核對所有文件檢驗記錄（IQC、IPQC、OQC）

12) 品質改進計劃審查/持續改進。

13）確保生產必須遵循生產工作指導書。

14）指導和訓練下屬以提高技能。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求

職位要求

• 機械工程學位/文憑
• 至少一年專案規劃與管理經驗
• 熟練使用計算機，精通 MS Excel / Word / AutoCAD / 日程安排軟體
• 優秀的解決問題能力和注重細節。

工作職責/工作說明

• 透過內部行動裝置報告專案現場進度並更新每日記錄；管理和協調專案活動，包括規劃、系統設計、採購和現場正確實施。
• 與總承包商協調並管理項目，以達到竣工目標。
• 準備施工圖、材料清單、施工方法說明書和安裝檢查清單
• 材料規劃和採購，以確保現場工作的連續性和順利進行
• 執行測試和調試工作並保存所有記錄
• 編寫運作維護手冊並將專案移交給客戶
• 每日參加現場會議，監督現場工作進度、分包商及工人的考勤狀況。
• 準備並提交月度進度申報表

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

主要職責

• 開發、評估和改進製造工藝，以提高生產率和效率。
• 分析生產流程，找出需要改進、降低成本、減少浪費的領域。
• 排查生產問題並採取糾正措施，以防止問題再次發生。
• 與生產、品質和維護團隊緊密合作，確保生產運作順利進行。
• 準備和更新製程文件，包括工作指導書、標準作業規程和製程流程圖。
• 監控製程效能並實施製程控制措施。
• 對流程相關問題進行根本原因分析，並實施預防措施。
• 透過開發合適的生產流程和參數，支援新產品導入（NPI）。
• 確保生產流程符合公司品質標準和安全要求。
• 領導持續改善計劃，例如精益生產、改善或六西格瑪專案。

技能和能力

• 較強的分析和解決問題的能力。
• 具備製造流程和生產系統的知識。
• 具備進行根本原因分析和流程改善的能力。
• 熟悉品質管理系統（ISO 9001）。
• 具備精實生產/六西格瑪知識者優先考慮。
• 良好的溝通和團隊合作能力。

我們正在尋找一位以結果為導向的銷售工程師，以拓展我們在水處理、廢水處理行業的業務，並有棕櫚油廠市場經驗者優先考慮。

主要職責：

• 達成銷售和訂單目標
• 準備報價單、投標書和技術方案
• 審核成本核算，確保價格具競爭力。
• 跟進銷售線索，洽談合約和商業條款
• 開發新客戶並維護現有客戶關係
• 進行產品展示和技術講解
• 參加展覽和行業活動
• 提交每日和每週報告

要求：

• 機械工程或相關專業大專/本科文憑
• 至少2年水務及污水處理工程行業銷售經驗。
• 與 IWK（Indah Water Konsortium）聯絡並參與其工作範圍和活動。
• 較強的溝通和談判能力。
• 自我激勵，目標明確。

福利待遇

• 發展機遇
• 來自首席執行官/總經理的親自指導
• 績效獎勵
• 室內基本健身器材

Key Responsibilities

• Develop, evaluate, and improve manufacturing processes to increase productivity and efficiency.
• Analyze production processes to identify areas for improvement, cost reduction, and waste minimization.
• Troubleshoot production issues and implement corrective actions to prevent recurring problems.
• Work closely with production, quality, and maintenance teams to ensure smooth manufacturing operations.
• Prepare and update process documentation including work instructions, SOPs, and process flow diagrams.
• Monitor process performance and implement process control measures.
• Conduct root cause analysis for process-related problems and implement preventive actions.
• Support new product introduction (NPI) by developing appropriate production processes and parameters.
• Ensure manufacturing processes comply with company quality standards and safety requirements.
• Lead continuous improvement initiatives such as Lean Manufacturing, Kaizen, or Six Sigma projects.

Skills and Competencies

• Strong analytical and problem-solving skills.
• Knowledge of manufacturing processes and production systems.
• Ability to perform root cause analysis and process improvement.
• Familiar with quality management systems (ISO 9001).
• Knowledge of Lean Manufacturing / Six Sigma is an advantage.
• Good communication and teamwork skills.

工作職責範圍：

該職位的主要職責是透過管理現有客戶、開發新商機、拓展策略市場以及建立強大的產品影響力，在指定區域內實現公司銷售目標。此外，該職位還需就當前市場狀況提供回饋，並就如何維持公司市場競爭力提出建議。最終目標是達成銷售目標並維持良好的應收帳款狀況。

職位說明 ：-

• 達成年度銷售預測，以促進銷售目標和目的的實現。
• 主動聯繫現有客戶和潛在客戶，以促進銷售和獲取諮詢。
• 回應、推薦和建議工業終端使用者諮詢的公司產品
• 在指定區域（巴生谷和霹靂州）開發和維護新客戶，並重新啟動不活躍客戶。
• 分析市場趨勢、競爭對手活動和定價策略；提出應對措施以獲取市場份額
• 取得有關競爭對手帳戶和動態、定價的市場回饋，並提出進攻/反擊策略，例如透過定價來獲取市場份額。
• 準備技術簡報並推廣公司產品和服務
• 與內部和外部人員進行有效溝通並建立良好關係
• 熟悉標準產品開發和部門工作流程。
• 提交每週銷售活動報告和每月銷售報告。
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少需要3年相關領域的工作經驗，有工業銷售經驗者優先考慮。
• 熟練英語口語和寫作能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏、不斷變化的環境中承受壓力並獨立完成工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。
• 應徵者必須至少持有機械工程/電氣工程/工業工程或相關專業的證照/文憑/學位。
• 必須持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a detail-oriented Senior QA Automation Engineer to help us shape and strengthen our QA function. In this role, you'll be responsible for designing, developing, and maintaining automated test suites that ensure our products meet a high bar for quality and reliability. You’ll work closely with both engineering and product teams to identify automation opportunities, define test plans, and integrate tests into our CI/CD pipeline.

This is a full-time position reporting directly to the Tech Lead. This position would be based in KL Eco City, Kuala Lumpur.

Core Responsibilities:

• Design, create and maintain automated testing suites
• Write automated test with Cucumber BDD in Gherkin syntax that can be integrated with our CI/CD pipeline
• Contribute to test execution in containerized environments (e.g., Docker, Kubernetes)
• Work with the team to come up with test plans that fulfil product requirements
• Ensure overall quality of our products
• Maintain documentation for automation processes and test cases
  

Requirements

• 3 years minimum working experience in software engineering quality assurance, with at least 1 year experience of API testing
• Strong proficiency in automated test concept and strategy
• Basic working knowledge of Docker (building images, running containers, understanding Dockerfiles).
• Hands-on experience with automation frameworks that use Gherkin syntax, such as Cucumber or Karate.
• Familiarity with Kubernetes concepts, including pods, deployments, services, logs, and configmaps is an added advantage.
• Ability to write and interpret Gherkin feature files (Given/When/Then)
• Strong understanding of API testing and integration testing workflows.
• Demonstrate tracked records of planning and developing automated test
• Proficient using automated testing tools such as Cucumber, Karate, Postman with Newman, Selenium or any equivalents
• Solid familiarity with agile methodology and distributed cloud architecture
• Strong analytical skills, detail-oriented, and solid problem-solving skills
• Excellent verbal and written English skills
• Ability to work independently and as a reliable team player
• Excellent verbal and written English communication skills
• Experience in a globally distributed startup or fast-paced environment is a plus
• Authorization to work in Malaysia is required. Working in the KL office (KL Eco City) 3 days a week
  
  **Note: This position does not offer visa sponsorship as such only Malaysia citizens or PR applicants are welcomed

Position Summary

Responsible for component lifecycle and PCN management, as well as the selection, qualification, application, failure analysis, and documentation management of components, materials, and chemicals, together with supplier evaluation.

Duties & Responsibilities

• Manage component lifecycle activities including obsolescence tracking, End-of-Life (EOL) and Product Discontinuation (PDN) notifications.
• Review and assess supplier Product Change Notifications (PCNs), coordinate cross-functional impact analysis (engineering, quality, manufacturing), and ensure timely implementation and documentation of approved changes.
• Support data extraction and market intelligence activities, including collection of industry and commercial data (e.g. component pricing and lead times) for components and materials registered in the ERP system.
• Support the maintenance and governance of material database, including classification, characterization, standardization, and data integrity of electronic components, materials, and chemicals.
• Provide technical expertise on component and material-related matters, including datasheet interpretation, component selection, alternate part recommendations, application guidance, failure analysis, storage and handling requirements, and coordination of engineering queries (EQs) from suppliers.
• Develop component and material selection, qualification, and application guidelines; establish test methodologies and qualification requirements to support reliable product design and supplier approval activities.
• Support the robust and reliable design-in/sustaining of components by providing technical guidance on component selection, lifecycle status, regulatory compliance, and supply assurance considerations.
• Lead component failure investigations, identify root causes and failure mechanisms, develop corrective actions, and support reliability validation and risk mitigation activities for critical components.
• Assess supplier technical capabilities, support supplier selection for key components, and conduct supplier audits or technical visits when required.

• Learn and apply data intelligence & machine learning concepts
• Build real-world RPA automation flows (Power Automate, Python)
• Support smart factory data analysis and anomaly detection
• Develop problem-solving skills in a semiconductor factory environment
• Collaborate on advanced AI projects for future digital transformation

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

Test Strategy & Development

• Develop cost-effective and high-efficiency test solutions for GaN and Silicon device families.
• Create, debug, and release test programs on discrete testers and mixed signal ATE platforms. Lead the transition of legacy platforms to new technology nodes.

Hardware Design & Requirements

• Lead the design reviews and acceptance of high-performance test interface hardware provided by external vendors.
• Design test hardware including load boards, probe heads, and sockets.
• Define test hardware requirements based on device specifications and characterization data

Execution & Sustaining

• Support New Product Introduction (NPI) through validation, release, and yield ramp activities.
• Provide sustaining support for production products and test platforms.
• Lead platform conversions and drive efficiency improvements across multiple ATE systems.

Technical Expertise

• Apply knowledge of wide bandgap semiconductors, power devices, and analog measurement techniques.
• Perform high-voltage and high-current testing safely and efficiently.
• Use lab tools such as oscilloscopes, DMMs, spectrum analyzers, and ATE debugging utilities.

Cross-functional Collaboration

• Partner with design, product, reliability, test, and operations teams to ensure smooth project execution.
• Organize technical data and present findings for engineering and management teams

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork. 

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.

We are seeking a highly skilled and innovative senior engineer to lead our technical team in bringing new products to market within a dynamic environment. In this role, you will lead and contribute to the development and implementation of advanced test engineering strategies for our cutting-edge storage products. Below are the key responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Optimize Test Strategies: Design and execute efficient test plans, test time, yield, and quality to meet factory financial goals. Identify cost-effective testing methods through troubleshooting, validation, and continuous improvement.
• Lead and Collaborate on Engineering Solutions: Lead and implement innovative engineering solutions while collaborating with cross-functional teams to ensure project success under competitive timeline.
• Champion Innovation and Cost Efficiency: Collaboratively integrate advanced testing technologies, research, and adopt cost-saving solutions like Test Time Reduction (TTR) and new test platforms, driving CAPEX reduction. Continuously improve test programs and test infrastructure to enhance product quality and reliability.
• Technical Expertise and Support: Provide leadership in electrical failure analysis (EFA), exploring new test method/EFA technique to address RMAs, production, reliability, and DPPM improvement. Analyze test results and deliver reports to stakeholders with actionable insights for improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including EFA, work instructions, test equipment guidelines, test reports, and specifications.
• NPI Support: Lead NPI projects, ensuring smooth transfer of test technology to mass production.
• Knowledge Sharing and Mentorship: Mentor junior engineers, promote best practices, and facilitate knowledge transfer through technical training.